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Structured, goal-aligned product development always accelerates strategic delivery of healthcare apps and time-to-market. However, nearly 75% of global executives admit the lack of sufficient planning and adherence to projected deadlines (based on the recent research by McKinsey). Even though they were giving a high priority to resource allocation and analytics transformation, they struggled to connect roadmap with outcomes.
When healthcare projects are well-scoped and well-aligned with product goals, results follow. But when the project timeline in healthcare software isn’t integrated into a clear product strategy, you risk missing launch milestones, exceeding budgets, and dealing with a cascade of costly rework.
That’s why every milestone – feature freeze, beta release, security audit – should flow directly from defined product goals. A strategy‑aligned schedule keeps priorities clear & visible, ensures cross‑functional collaboration, and lets you deliver the product with minimal disruption – even when regulations or market demands shift. This is the essence of health app timeline alignment.
In this blog, we’re going to explore:
- What product goals in healthcare app development really look like
- The major timeline risks in healthcare software projects
- The most considerable benefits of a synchronized roadmap
- Practical steps to align timelines with product goals in healthcare apps
- Why alignment is non‑negotiable in healthcare compared to other industries.
What Are Product Goals in Healthcare App Development?
Aligning product strategy with company goals is about “why” you’re building, not just “what.” These strategic goals ensure that each sprint contributes to better outcomes, faster product value delivery in digital health, and real ROI. Typical goals in the context of product alignment may include:
Boost Telehealth Adoption by 50 % Within First Year. Setting adoption-rate targets drives patient onboarding UX, marketing integrations, and in‑app education content.
Elevate Patient Engagement by 25 % in Six Months. Having a numeric target for active daily or weekly users drives UX decisions (push‑notification cadence, gamified habit‑tracking, etc.) and anchors roadmap priorities.
Optimize Prescription Renewal Workflow to 3 Steps. A streamlined renewals path – with pre‑filled forms and e‑signature – minimizes provider clicks and speeds up care.
Maintain 99.9 % Uptime During Peak Hours. For telemedicine apps, for example, guaranteeing high availability under load is crucial – explicit uptime SLAs guide infrastructure choices and ops planning.
Drive a 20 % Reduction in No‑Show Rates. Integrating SMS and email reminders with one‑tap rescheduling and tracking uplift via A/B tests helps meet specific targets around appointment adherence.
Reduce Clinical Staff Training Time to Under One Hour. A clear, intuitive interface with built‑in tooltips and in‑app walkthroughs can significantly simplify onboarding for nurses and doctors, boosting adoption.
Increase Chronic‑Disease Patient Retention by 30 %. By defining retention targets for conditions like diabetes or hypertension, you can prioritize personalized care plans, progress dashboards, and peer‑support chat features.
These example goals can become the backbone of your project plan – informing which features launch in which phases, which integrations require early discovery, and how you measure success at every checkpoint. Together, these goals can create a transparent benchmark for success – ensuring you align timelines with product goals in your healthcare app.
The Risks of Mismatched Timelines and Product Strategy
1. Without health app timeline alignment with specific product goals, development can turn into scope creep and costly rework. For example, midway through a sprint, the team realizes the clinician‑dashboard metrics don’t map to the right success criteria. Suddenly, critical UI components must be rebuilt, delaying your release by weeks.
At the end of each planning cycle, validate every user story against your top three product goals. Refuse from any feature that doesn’t directly contribute to one of those targets.
2. Without goal‑driven milestones, teams often focus on “quick wins,” leaving compliance tasks to the last minute. For example, your HIPAA audit gets postponed to the final sprint – forcing an all‑hands emergency around encryption, access logs, and consent‑management.
Schedule regulatory and security checkpoints early. Slot them alongside feature freezes so they’re treated as equals, not afterthoughts within the project timeline in healthcare software.
3. A disconnect between your schedule and strategy often leads to wasted effort and increased budgets. For example, developers build an AI‑powered symptom checker because it’s “innovative”. Yet adoption metrics later show clinicians prefer simpler tools – weeks of work are wasted.
Start every feature proposal with a “goal statement”. Explain which product metric it moves and why. If you can’t justify it, forget it.
4. Another common pitfall is siloed planning – where engineering, design, and compliance set their own timelines. For example, design plans a three‑week UX sprint. Engineering needs four weeks for back‑end integration. Compliance demands two rounds of review. The result is a knock‑on effect that moves your launch into next quarter.
Host a joint “timeline alignment” workshop before each release, bringing all functions together to negotiate dependencies and agree on a harmonized schedule, ensuring timelines and product strategy of health app align across teams.
“Cross-team workshops aren't nice-to-haves. They’re your alignment engine. Bringing design, engineering, QA, and compliance together – before each release – highlights hidden dependencies and keeps every date realistic. In these sessions, we set integration touchpoints, surface potential blockers early, and agree on resource handoffs – so there are no surprises down the line.” – Bogdan Paiuk, Head of Delivery
5. Finally, unclear objectives lead to poor alignment between stakeholders. For example, marketing expects a public beta in Q2, while engineering is still wireframing core flows. Executive frustration grows, and budget reapproval stalls the roadmap.
Publish a shared roadmap that ties each date to a named goal (e.g., “Beta Launch: Achieve 1,000 monthly active users”). This transparency prevents mixed expectations and allows to align product goals and timeline.
Why Alignment Matters: Benefits of Synchronizing Roadmap and Timeline
Synchronizing product roadmap alignment in healthcare around well‑defined product goals delivers benefits across every area of the project.
Predictable Delivery
When each milestone ties back to a specific objective – whether it’s a user‑engagement metric or a compliance checkpoint – you eliminate guesswork. Teams know exactly what to build and when, making schedules fully predictable with aligned agile practices.
Efficient Resource Allocation
Clear priorities help you deploy your most senior engineers on high‑impact tasks (like FHIR integration or security audits) and junior developers on lower‑risk features. This strategic staffing minimizes wasted effort and prevents talent bottlenecks late in the cycle.
Reduced Time‑to‑Market
Coordinated planning accelerates key handoffs (design → dev → QA → compliance). Teams can work in parallel: designers finalize screens while engineers work on the back end, QA engineers draft test plans alongside development, and compliance officers review documentation in real time.
Our end-to-end development services can ensure every sprint is tied to measurable product outcomes – so you hit key milestones without the usual bottlenecks.
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Improved Quality & Compliance
Embedding security, privacy, and regulatory milestones into each phase ensures that compliance isn’t an afterthought. This integrated approach can eliminate the risk of audit failures and expensive remediation, safeguarding your timeline and product budget.
Stronger Stakeholder Confidence
Investors, clinical leaders, and compliance officers all gain visibility into how dates map to deliverables. That transparency builds trust. And trust makes it far easier to secure additional funding or fast‑track regulatory reviews when everyone shares a common view of progress.
Clear KPIs & Measurable ROI
Goal‑driven planning provides built‑in metrics for success. By tracking progress against specific targets – like reducing no‑show rates by 20 % or optimizing support‑ticket response times – you can quantify the business value of each release and make data‑informed business decisions.
How to Align Product Goals and Timeline: Practical Steps
1. Clarify & Quantify Your Goals
Translate strategic aims into SMART targets (e.g., “reduce appointment no‑shows by 20 % in Q4,” “deliver two-way EHR sync via FHIR by MVP,” “achieve 98 % medication‑reminder success rate within 3 months”).
Assign a clear owner, KPI, and target date to ensure proper product goal planning in medical app.
2. Split Goals into Phased Milestones
Break each goal into 2-4 major deliverables. For example, “EHR sync” becomes: 1. Discover FHIR endpoints & map data fields (2 weeks), 2. Build data‐exchange microservice (4 weeks), 3. End‑to‑end tests & security review (2 weeks).
Group related tasks into “releases” or sprints that each deliver testable value. This creates a roadmap that has timelines product strategy health app best practices.
3. Map Milestones onto a Living Roadmap
Create a shared Gantt view or Kanban board in Jira/Asana that links dates directly to milestones to connect roadmap with outcomes.
Highlight dependencies (e.g., backend infrastructure complete before UI integration) so changes cascade predictably.
4. Introduce Early Quality Gates & Reviews
Schedule compliance audits, security scans, and usability tests immediately after the related build sprint – never at the end of the project.
Define “go/no‑go” criteria for each gate (e.g., zero critical OWASP findings, 85 % task‑success rate in usability testing) to align product goals and timeline checkpoints.
5. Engage All Stakeholders in Regular Reviews
Schedule weekly alignment workshops. Product, design, dev, QA, and compliance teams review upcoming sprints against goals. Negotiate potential resource conflicts.
Biweekly executive sync: present progress on both timeline (percent complete) and goal metrics (e.g., engagement lift, integration coverage).
6. Monitor Metrics & Adapt Plans Continuously
Use a single dashboard to track sprint velocity alongside outcome metrics (e.g., daily active users, API error rate, audit pass rate).
If a goal metric or a milestone falls behind, trigger a mini‐retrospective to adjust for product value delivery in digital health – identify root cause, re‑prioritize backlog, and adjust future sprint content or duration.
Check out the most impactful KPIs that can be tied to your product goals for better outcomes. Learn how to capture lasting success.
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7. Formalize a “Change‐Control” Process
Any request that alters scope or timeline must include a “goal impact statement” describing how it advances or takes away from one or more product goals.
Review these requests in a cross‑functional committee to decide which lower‑priority work to postpone, preserving overall product alignment and healthcare project timeline optimization.
Healthcare vs Other Industries: Why Product Alignment is Even More Critical
Every industry benefits from clear roadmaps and goal-driven schedules. But healthcare app development faces challenges and complexities that drive an even greater need for aligning product strategy with company goals. Regulatory& compliance, data-sensitivity, device integrations, patient-safety imperatives, and outcome-based economics – all these make alignment between your timeline and product strategy critically important.
Intensive Compliance Cycles
You can’t release MVPs and retroactively patch compliance gaps. FDA’s Software as a Medical Device (SaMD) guidelines, CE marking, and local health authority approvals demand formal submission windows and review periods. Embedding these into your roadmap is key to healthcare project timeline optimization – rather than putting them at the finish line – ensures legal clearance without derailing your entire schedule.
Higher Cybersecurity Risks
Cyber threats against health systems are rising. But in contrast to a typical B2C breach, a healthcare breach directly threatens patient privacy and care continuity. By aligning your schedule to include regular penetration tests, code-review sprints, and incident-response drills, you make security an ongoing feature, not a post-release afterthought, mitigating timeline risks in healthcare software projects.
Device & Hardware Dependencies
Many digital-health solutions rely on connected devices – glucose sensors, ECG monitors, smart inhalers – that have their own firmware update schedules and regulatory certifications. A misaligned timeline that overlooks a device-certification window can postpone your EHR integration or clinical trial altogether. Incorporating device-approval milestones ensures synchronized delivery of both hardware and software components.
Real-Time Clinical Workflows
In domains like emergency care or tele-ICU, latency or downtime can cost lives. Unlike sectors where occasional downtime is tolerable, healthcare apps must guarantee near-continuous availability. Aligning your timeline to include chaos-testing, canary deployments, and on-call rotations is fundamental for healthcare app launch timeline planning, preventing performance surprises when you go live.
Patient Safety
In most industries, a UI glitch or slow response time frustrates users. In healthcare, it can endanger lives. Ensuring uptime SLAs, real-time monitoring of critical functions (like vitals ingestion or medication reminders), and rigorous usability testing under stress scenarios must be integrated into your timeline..
Outcome-Driven Funding Models
As value-based care replaces fee-for-service, health apps are increasingly tied to outcomes – reduction in readmissions, improved adherence and cost savings shared with payers. Each of these metrics becomes a product goal. A misaligned schedule that misses financial-model checkpoints (e.g., pilot ROI analysis, payer-contract milestones) risks stalling reimbursement and revenue.
Conclusion
Aligning product strategy with company goals isn’t just planning – it’s a strategic imperative in healthcare. By connecting every milestone with the right outcomes (from patient engagement targets and compliance checkpoints to integration deadlines and uptime SLAs), you can prevent scope creep, costly rework, and regulatory surprises. A synchronized roadmap empowers cross-functional teams, boosts stakeholder confidence, and accelerates your time-to-market – ultimately delivering better patient outcomes and higher ROI.
Engage our HealthTech-focused development services to build a goal-driven roadmap and speed up your project delivery. Book a free consultation – and align product goals and timeline with your clinical and business objectives.
According to Statista, revenue in the global digital health market is showing steady growth by nearly 7% (CAGR 2025-2029). Meaning the current amount of $197.88 bn will reach about $260 bn in 4-5 years. This forecast promises a massive business opportunity – but only for apps that move beyond standard metrics and deliver on real outcomes.
Download count, for example, isn’t the only important metric. A high install figure is a good sign. But without sustained engagement, proven clinical impact, and a growth strategy – even the most downloaded app will be at risk. To capture lasting success and truly improve patient care, you need to focus on the right key metrics for health apps, effective healthcare app analytics, and thorough healthcare app data tracking from day one.
In this guide, we’re going to explore the most impactful performance indicators that go beyond installs and daily active users. For your convenience, they are split by category: user engagement, retention and churn, acquisition and growth, feature and content engagement, user satisfaction, clinical impact, as well as operational and financial metrics. We’ll also explore mobile medical app performance indicators and health app ROI tracking.
Why Digital Health KPIs Matter
Unlike consumer apps, healthcare products operate in an industry with reliability, regulatory adherence, measurable patient benefits, great UX, and user engagement on top. That’s why here all key performance indicators aren't optional extras. Digital health KPIs are essential tools which turn raw data into actionable guidance.
By quantifying clinical outcomes, user behaviors, and system performance, you can gain the clarity needed to drive efficiency, ensure compliance, and continuously optimize your app’s impact. Without these data-driven patient engagement metrics and targeted healthcare KPIs – even the most innovative digital health solution risks missing the mark on patient safety, real-world value, and commercial success.
Key Healthcare App Success Metrics to Track
Before starting with feature roadmaps or marketing campaigns, it’s critical to establish the metrics that matter most. The right KPI for health app should give a 360-degree view into user behavior, patient outcomes, revenue, and compliance – ensuring your app delivers value at every level.
Here’s a short list of key metrics for digital health apps and benchmarks to track:
- User engagement (active users, session interval & duration)
- Healthcare app churn rate & retention (user retention and churn rate, cohort analysis)
- User acquisition (downloads & installs, user growth rate, and more)
- Feature and content (screen flow, feature usage, views per session, heatmap)
- Feedback (App store ratings & reviews, NPS, in-app feedback, surveys)
- Clinical impact (patient satisfaction, health outcomes, reduction in ER Visits)
- Operational and financial metrics (Time-to-Market, LTV, cost-effectiveness, conversion).
1. Clinician and Patient Engagement Metrics
Tracking how – and how often – users interact with your app is the first step toward understanding true product adoption and “stickiness.” Particularly in healthcare, high engagement often correlates with better adherence to care plans and improved outcomes. Here are the core engagement health app performance KPIs to monitor:
Daily Active Users (DAU) & Monthly Active Users (MAU)
Daily Active Users are about unique users who open the app or perform a meaningful action on a given day. In the same way, MAU represents unique users over a 30-day window.
You can use DAU and MAU to gauge overall reach and visibility. These metrics reveal whether users find ongoing value in quick check-ins (e.g., logging blood glucose) or are more involved in tasks (e.g., completing a telehealth visit).
DAU/MAU Ratio (Stickiness)
Stickiness is the percentage of your monthly user base that returns on a daily basis (DAU divided by MAU).
A higher ratio (ideally 20% or above) indicates a habit-forming product. This can help spot early signals of lowering engagement and prioritize feature improvements or reengagement campaigns.
Session Duration
Session Duration is the average time a user spends per session – from app open to close.
Longer sessions often reflect deeper engagement with core features (e.g., reviewing personalized health reports or completing guided exercises). At the same time, however, excessively long sessions in clinical-monitoring apps could also flag usability hurdles – so context is key.
Session Interval
Session Interval is the average time between two consecutive sessions for the same user.
Short intervals (daily or multiple times per day) are desirable for habit-based functions like medication reminders or symptom logging. Longer intervals may signal drop-off or insufficient value delivery between uses.
2. Retention and Churn
Keeping users engaged over time is the hallmark of digital health app success. High initial download and engagement numbers mean little if users disappear after a week or two. The following healthcare app churn rate KPIs can help you understand who’s engaged – and why.
User Retention Rate
Retention Rate is the percentage of users who continue to use your app after a defined period (e.g., Day 7, Day 30, Day 90).
High retention rate shows that your app delivers ongoing value – whether through reminders, insights, or continual clinical support. Tracking multiple time horizons (1-week, 1-month, quarterly) can help you pinpoint exactly when the drop-off happens.
Churn Rate
As the opposite of Retention, Churn Rate is a percentage of users who stop engaging with your app during a given period.
A high churn rate can indicate usability issues, a lack of compelling content, or unmet clinical needs. Monitoring churn alongside retention helps you prioritize the most critical UX improvements or bug fixes.
Check out the full impact and reasons for User Retention in healthcare apps. Learn how to reduce churn and keep clinicians & patients engaged with the right strategy.
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Cohort Analysis
These metrics suggest grouping users by the date they signed up (or by behavior segments) to measure patient engagement in app and track engagement over time.
Cohort Analysis gives you a clear view of how changes – like a new onboarding flow or a feature launch – impact user behavior. You can compare, for example, the Week 1 retention of users who already tried a new onboarding flow vs. those who didn’t.
3. User Acquisition & Growth
Growing your user base is the gateway to scale – but in healthcare, quality often matters more than quantity. These key metrics for health apps in acquisition balance volume with value:
Downloads & Installs
Downloads and Installs represent the raw count of app downloads from app stores or direct links, and the number of successful installs.
These numbers serve as a top-of-funnel indicator – how many people you are reaching with marketing and organic visibility. Tracking downloads vs. installs also helps you diagnose technical or onboarding blockers.
User Growth Rate
This is a percentage increase (or decrease) in total active users over a given period (weekly, monthly, quarterly).
User Growth Rate highlights momentum: a steady upward trend is a signal of healthy market demand. Whereas plateaus or declines are a sign of stagnation or competitive pressure.
Extra Healthcare App Business Metrics to Look for:
Cost Per Install (CPI): Total marketing spend divided by the number of new installs – vital for budgeting paid campaigns
Organic vs. Paid Ratio: The split between users who find your app through non-paid channels vs. paid channels & ads.
Virality & Referrals (K-factor): How many new users each existing user generates through invites or social sharing.
Download Source Attribution: Breaks down installs by channel so you can focus on the highest-ROI sources.
4. Feature and Content Engagement
Beyond overall app usage, it’s crucial to understand how users move through the interface and which UI/UX features or content resonate most. These digital health KPIs reveal where you’re delivering value – and where you may need to iterate.
Screen Flow & Feature Usage
Tracks the most common navigation paths users take – e.g., Home → Symptom Log → Insights Dashboard – as well as the frequency of specific feature interactions (telehealth calls, medication reminders, educational modules).
Identifies your app’s “power paths” that lead to desired outcomes (completing a care plan, scheduling a follow-up) and highlights dead ends or under-utilized features that may confuse or frustrate users.
Average Screen Views per Session
The average number of distinct screens a user visits in a single session.
A higher count can signal deep exploration of content – great for education-driven apps – but may also point to navigation complexity. Conversely, very low counts might mean users aren’t discovering key functionality.
Heatmaps and Interaction Density
Visual overlays of user taps, swipes, scrolls, and pauses within your app’s UI, typically generated by analytics platforms.
These maps show “hot” areas of interaction and “cold” zones that are rarely tapped or explored.
“A well-thought-out UX audit can uncover hidden usability issues – buttons that look clickable but aren’t, important features buried out of view, confusing layouts that impact task flow, and many more. We recommend focusing on these friction points early – so that you can optimize the interface for smoother navigation and higher overall engagement from day 1.” – Bogdan Paiuk, Head of Delivery
5. User Satisfaction and Feedback
Measuring how users feel about the app – and acting on their input – is critical for building trust, improving usability, and driving word-of-mouth growth. Key healthcare app success metrics here include:
App Store Ratings & Reviews
The average star rating (out of 5) and written reviews left by users in the Apple App Store, Google Play Store, or other marketplaces. High ratings and positive reviews boost credibility and visibility in store rankings (Social proof).
Recurring complaints about crashes or confusing features can alert you to issues that need immediate fixes (Early warning). Users often suggest improvements or new ideas in reviews – tapping into this can inform your roadmap (Feature insight).
Net Promoter Score
A simple survey asking users, “On a scale of 0-10, how likely are you to recommend this app to a colleague or friend?” Calculated as the percentage of Promoters (9-10) minus Detractors (0-6). A high NPS correlates with strong word-of-mouth growth and user advocacy.
We recommend comparing NPS across user cohorts (new vs. power users, free vs. paid) to reveal where sentiment is strongest or weakest. Healthcare apps can benchmark NPS against industry averages (often between +20 and +40) to assess competitive positioning.
In-App Feedback & Surveys
Contextual prompts – like pop-up surveys after completing a telehealth visit or finishing a learning module – capture real-time impressions and surface pain points when they’re freshest.
You can effectively use multi-question mini-surveys – or even single-question thumbs-up/down prompts. This can help you capture user sentiment, usability issues, and feature requests.
6. Health Outcomes & Clinical Impact
In digital health, success isn't just about user numbers – it's about measurable improvements in people’s health. These healthcare product KPIs focus on the clinical effectiveness of your app and how well it supports patient well-being, adherence, and satisfaction.
Patient Outcomes
Objective, quantifiable improvements in a user’s health as a result of using your app – such as lowered blood pressure, improved HbA1c levels, reduced anxiety scores, or fewer hospital readmissions.
These metrics can be tracked through self-reported data, device integrations, or clinician-reported outcomes. They are also key to unlocking reimbursement models and long-term partnerships in the healthcare ecosystem.
Patient Satisfaction
A subjective measure of how users perceive the quality of care, communication, and overall experience they receive through your app. Typically gathered through surveys or questionnaires (e.g., “How satisfied were you with your care today?” on a 1-5 scale).
Patient satisfaction influences retention, adherence, and referrals. In value-based care models, it’s also tied to provider performance and reimbursement. High satisfaction can serve as both a competitive advantage and a sign that your digital workflows are meeting user expectations.
Reduction in ER Visits or Readmissions
The percentage decrease in emergency room visits or hospital readmissions among app users over a defined period.
One of the clearest indicators of clinical and economic impact. Lower use means better preventive care, improved patient self-management, and measurable value to healthcare systems and insurers.
7. Operational and Financial Metrics
Behind every successful healthcare app is a product that’s not only clinically effective but also operationally efficient and financially sustainable. These digital health KPIs help you understand how well your app performs as a business – ensuring you can scale, adapt, and deliver value over the long term.
Time to Market
The total time it takes to design, develop, test, and launch your healthcare app – from concept to release.
The ability to move quickly and safely is more than a competitive advantage. Shorter time to market allows you to validate ideas faster, capture emerging demand, and adapt to regulatory or patient needs in real time – without compromising compliance or quality.
Get from prototype to production in weeks, not months. We handle UX/UI design, front‑ and back‑end development, and regulatory compliance – so you can focus on strategy and patient impact.
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Cost-Effectiveness
A measure of the value delivered by your app relative to the cost of providing it. This could include cost per successful treatment, cost per engaged user, or overall savings compared to traditional care (e.g., fewer hospital visits or shorter recovery times).
Demonstrates that your app can deliver meaningful health outcomes without inflating costs – a key selling point for healthcare providers, insurers, and public health systems. High cost-effectiveness also supports long-term viability and favorable ROI.
Conversion Rate
The percentage of users who take a desired action – such as signing up after a trial, subscribing to a paid plan, or upgrading to a premium service (Converted Users / Total Users in Funnel x 100).
Tracks how effectively your onboarding, pricing, and product experience drive users toward key business goals. A low conversion rate could signal unclear value propositions, friction in the sign-up flow, or pricing misalignment with expected value.
Lifetime Value (LTV)
The total expected revenue generated by a user throughout their entire relationship with your app.
Helps you forecast revenue, justify acquisition spending, and evaluate business sustainability. A high LTV indicates strong user retention, successful monetization, and a loyal user base – especially important when pitching to investors or partners.
Aligning Healthcare Product KPIs with Business Goals and Stakeholder Needs
Healthcare executives must tie key metrics for health apps to the company’s global mission and current business objectives. Early on, the goal may be proving clinical validity and user fit, while later it shifts to market share, revenue, or profitability – so choosing the right KPI for health app is crucial at every stage.
For example, during launch, a startup may track adoption and pilot outcomes as core health app engagement metrics. Whereas in growth stages, you should emphasize sales, partnerships, or CAC and LTV metrics to align with broader health app performance KPIs.
Aligning expectations is critical in digital health: healthcare app success metrics that impress an investor (e.g., cost savings, patient retention) often take longer to materialize than consumer app metrics. Startups should therefore balance early wins (user sign-ups, engagement) against long-term healthcare product KPIs (improved health outcomes) so leadership and investors stay aligned.Executives should select a balanced mix of KPIs that reflects all stakeholder needs. Track financial and operational measures alongside clinical and patient-centric outcomes. Use both leading and lagging indicators: early adoption or satisfaction (leading) and later-rigor measures like readmission rates or symptom scores (lagging).
Phased Roadmap for Health App Performance KPIs:
Align Metrics to Each Stage of Your Product Lifecycle
1. Define Your Core Goals
Start by listing what success looks like for the product (e.g., improved patient outcomes, rapid user growth, or profitable partnerships). Map each goal to measurable health app engagement metrics. For example, if clinical impact is key – track patient adherence or health scores. If user growth matters – focus on signups and activation. Balance this with stakeholder needs: investors and payers value cost savings and outcome metrics, while clinical providers value safety and patient satisfaction.
2. Set Initial (Leading) Indicators
In the pre-launch phase, establish leading key metrics for digital health apps that show early progress. These may include prototype testing results, clinician feedback, beta user engagement, or approval milestones. Keep the list short (4-10 metrics) and aligned with strategy. Engage stakeholders (clinicians, regulators, patient advocates) in this stage to ensure you’re measuring what truly matters in healthcare.
3. Track Early Launch Metrics
Once live, focus on adoption and early engagement. Here, core health app performance KPIs include active user count, daily/monthly engagement, feature usage, and Net Promoter Score. Collect qualitative feedback to refine the product. Don’t chase revenue too soon; prioritize learning and evolution. Over-emphasizing sales during early testing can “overshadow vital user feedback and insights”.
4. Shift Focus in Scale-Up
When product-market fit is confirmed, it’s time to focus on healthcare product KPIs aimed at growth efficiency and outcomes. Track customer acquisition cost (CAC), monthly recurring revenue (MRR), retention/LTV, and partnership pipelines. Also monitor key clinical or engagement outcomes (e.g., symptom improvement rates, sustained usage) as validation of long-term value. Ensure operational metrics to support scaling.
5. Measure Maturity & Impact
In a mature phase, emphasize profitability and sustained impact. Your KPI dashboard should mix financial health with clinical and patient-experience outcomes. For instance, continue tracking retention rates, multi-metric clinical outcomes, and patient satisfaction scores. Also consider strategic measures like market share or the launch of new care modules. At this stage, use healthcare app success metrics that justify ROI to stakeholders: 94% of health startups use multiple outcome metrics (often two engagement, two clinical, one economic) to capture full value.
6. Review, Iterate
Hold quarterly reviews with your leadership team. KPIs should evolve as objectives change. Avoid “copying metrics” from unrelated organizations. Instead, tailor the set as your strategy shifts. Ensure everyone understands each KPI’s role. By phasing your key metrics for digital health apps this way – Pre-Launch, Launch, Scale-Up, Maturity – you can maintain clarity on short-term targets while steadily building long-term healthcare impact.
Conclusion: From Data to Impact
In healthcare app development, the difference between data collection and actionable insight lies in aligning the right KPIs. From user engagement and retention to clinical efficacy, operational efficiency, and financial viability – each metric plays a critical role in validating your product’s performance and guiding future iterations.
By phasing priorities for your healthcare product KPIs – pilot metrics in pre-launch, growth and satisfaction in launch, efficiency and outcomes in scale-up, and ROI and market share in maturity – you create a data roadmap that supports both technical growth and strategic objectives.
Pre-Launch: Set mission-driven KPIs (pilot outcomes, usability tests) and involve stakeholders.
Launch: Measure user growth (installs, DAU/MAU) and early satisfaction; gather user/patient feedback.
Scale-Up: Focus on growth/efficiency (CAC, MRR, partnerships) while tracking real-world outcomes.
Maturity: Focus on ROI and impact (financial returns, sustained clinical improvements, user retention).
Throughout: Align KPIs with the product’s mission and stakeholder needs, adjust metrics as your business evolves.
If your project needs a comprehensive HealthTech audit, we can help you instrument your analytics stack, benchmark against industry standards, and refine your KPI framework – so you focus on what truly drives you forward.
Tell us about your challenges, and we’ll help you deliver measurable health improvements and sustainable business growth.
According to a recent Deloitte study, 76% of American companies outsource their IT functions. What drives this trend? Does outsourcing truly win the in-house vs outsourcing development battle? In this article, we will explore both strategies, evaluate their advantages and disadvantages, and help you choose the approach that best suits your project.
What Is In-House and Outsourcing Software Development?
In-house development refers to the process in which a company independently creates its digital products. In this case, only the internal team is involved in development, without hiring external specialists.
Do you think this approach is ideal because all IT functions will be handled by a reliable development team that you assemble yourself? In some ways, you’re right. However, it also comes with significant responsibility and high costs. After all, you will need to hire and manage developers, designers, product and project managers, and other personnel. But we will discuss the pros and cons of this strategy in more detail later.
Outsourcing software development implies hiring an external team or individual remote specialists to work on a software solution. Depending on the budget size, required technology stack, and other project specifics, you can choose between nearshoring, offshoring, and onshoring. What do these terms mean?
Offshoring refers to delegating processes to a distant country, often on another continent. This is considered the most cost-effective outsourcing option, as service rates vary significantly across countries. However, such price differences do not always affect the quality of the final product.
Take a look at these impressive figures: In Switzerland, developers earn around $100,000 per year, whereas in Norway, Australia, and several other countries, this amount is nearly half as much. Does this mean that specialists in those regions are less qualified? Hardly.
Nearshoring—outsourcing to a neighboring country. Preferably one that borders yours or is at least located on the same continent. The goal is usually the same—to save on IT services.
Onshoring—hiring external specialists from your own country. What is the point? It’s simple. Even within the same state, the cost of creating an identical digital solution can vary significantly.
As an example, take a look at the salary range in major USA cities (data provided by Indeed):
- Columbus, OH – $142,605 per year
- Bellevue, WA – $137,206 per year
- San Jose, CA – $120,751 per year
- San Diego, CA – $118,932 per year
- Houston, TX – $98,751 per year
So, we have figured out the definitions of in-house and outsourced software development and also discussed the types of the latter. What are the key differences between these strategies?
In-House vs Outsourcing: Key Differences
In-house vs outsourcing development is a choice that many teams face. The fact is that there are several fundamental differences between these approaches. They should be taken into account when organizing the development process in a company.
This comparison highlights the strengths and weaknesses of both approaches to software development. However, to make these differences even clearer, let's take a closer look at the pros and cons of outsourcing and in-house development.
Outsourcing Software Development: Pros and Cons
Let’s start by looking at outsourcing software development – the pros and cons of this approach allow the global outsourcing market to grow at an impressive rate. This suggests that the cons of this approach are not so significant, right?
If in 2024 it was valued at $611.8 billion, it is projected to grow to $1,345.5 billion in the next 10 years.
Outsourced Development Pros
Teams that opt for outsourcing digital solution development can expect the following benefits:
1. Cost Savings.
We’ve already mentioned that companies can save by outsourcing to regions with cheaper labor.
However, that’s not all. Toptal has created a calculator to estimate the actual costs of hiring in-house developers and remote specialists. According to the calculations, even with the same hourly rate, outsourcing will cost the company 1.5 times less:
This is explained by additional expenses for office rent, employee training, providing necessary infrastructure, and so on.
2. Access to the global talent pool.
Finding a developer with the necessary skills can be challenging, especially in regions where the number of specialists is not very large.
Take a look at how the number of IT specialists differs in various countries:
Access to the global talent pool allows you to use the latest technologies that may not be widely available in your region.
3. Flexibility and scalability.
According to Indeed, the hiring process can take anywhere from a week to a month or more! Therefore, if you anticipate the need to expand or reduce your team, it is wiser to consider outsourcing.
It also makes more sense to consider a remote candidate for short-term projects if there is no further collaboration planned after the project ends.
4. Accelerating Time to Market.
Outsourcing allows you to reduce the time spent on recruiting and hiring specialists. Additionally, there is no need for training and onboarding the development team, which, as you’d agree, is also a lengthy process.
Moreover, you can engage several teams to work on the project. They will work on different aspects of the application simultaneously, bringing its release closer. An additional benefit is the ability to work around the clock due to time zone differences.
5. Optimization of company operations.
Outsourcing IT functions will allow you to focus on other activities, such as marketing, customer service, implementing financial strategies, and more.
Furthermore, outsourcing makes sense even if you have an in-house development team. Engaging external specialists will reduce the load on your team and allow you to implement innovative technologies that your developers may not be proficient in.
Outsourced Development Cons
Along with the benefits for a company, turning to IT outsourcing can lead to certain challenges:
1. Communication problems.
This issue is especially relevant with offshoring, when specialists are located in different time zones. Just imagine: you need to urgently address an issue, but it's outside your team's working hours. This can seriously affect the efficiency of development.
Another possible barrier to productive collaboration is different languages and cultural differences. Wouldn't it be difficult to understand your counterpart if their vocabulary is unfamiliar to you, or if they adhere to values and traditions that differ from yours?
2. Quality control challenges.
When an in-house team is working on a software product, they are clearly aware of the standards they need to follow. This enables them to create solutions that meet the needs of the audience and business expectations.
In the case of outsourced development, there is a risk of discrepancies in quality standards between internal and external teams, especially when communication gaps exist.
The result is an unsatisfactory final product, which may lead to another outsourcing drawback—as we'll discuss next.
3. Hidden costs.
If the final product quality is lacking, you’ll have to hire other specialists to fix defects. However, this problem can be avoided by working only with trusted providers.
Still, there is the risk of additional costs for managing remote specialists and the possibility of project expansion due to control issues.
4. Data and intellectual property (IP) security.
Collaborating with third parties on development involves sharing confidential information about your business and clients.
Again, only work with reliable partners to ensure they won’t misuse your data or share it with unauthorized individuals.
We’ve discussed the pros and cons of outsourcing software development. How does the situation look with the advantages and disadvantages of creating an in-house team?
In-House Development: Pros and Cons
Despite the growing popularity of outsourcing, many companies still prefer to develop software in-house. This approach also has its own pros and cons.
In-house Development Pros
Developing software internally offers the following advantages:
1. Full control over the development process.
The decision to hire an in-house team is a step towards complete control over the development process.
You can select the optimal tech stack, implement methodologies that you deem suitable, and track every stage of the SDLC and its duration.
2. Intellectual property security.
According to ABI Research, U.S. companies lose between $180 billion and $540 billion annually due to intellectual property theft.
In-house development minimizes the likelihood of this issue, as the company will be the sole owner, and there is no need to share data with third parties.
3. Improved communication on the project.
Teams working in a shared workspace experience fewer communication challenges. They are not hindered by cultural and language differences or time zone discrepancies.
This, in turn, helps avoid several problems. According to recent statistics, poor communication methods can lead to a number of losses for a company. Among these, 68% of work time is wasted, 42% of employees face stress and burnout, and 12% of customers leave for competitors:
4. Team engagement and a deep understanding of business nuances.
An internal development team is likely to be better informed about the company's values, culture, and target audience. This enables them to create a tailored solution that aligns with the client’s vision.
Additionally, in-house developers are more invested in the success of the project, as they are part of the business.
In-house Development Cons
If you are an advocate of in-house development, be prepared for some challenges along with the benefits. Here are a few of them:
1. High costs.
With outsourcing, the company only spends money on the developer’s rate. The situation is completely different with an in-house team.
We present a list of expenses to consider:
- hiring costs;
- total salary of the team;
- provision of necessary infrastructure;
- training fees for technologies;
- bonuses and benefits;
- software license purchases;
- overhead costs.
Overall, the difference between in-house vs outsourcing development can amount to hundreds of thousands of dollars. And as you can see, it is not in favor of the in-house team.
2. Limited resources.
In-house specialists may have limited experience and knowledge in specific areas needed for the project. There are two solutions to this issue: employee training, which again incurs additional costs and time, or opting for familiar technologies that are unlikely to yield the desired results.
Moreover, the lack of resources may become noticeable when scaling the project significantly. Hiring an in-house specialist is a lengthy and complicated process.
3. Hiring issues and employee turnover.
According to Statista's analytics, in 2023, 54% of organizations experienced a shortage of tech talent. And this is not the peak—two years ago, this figure was at a record-high 70%.
However, even if you manage to hire the best talents, don’t rush to celebrate your victory. You still need to retain them. And here’s where the real challenge begins. To attract a developer to work specifically for your company, you will need to offer a high salary (higher than your competitors), social benefits, bonuses, etc. In other words, you will be committing yourself to unforeseen expenses. Whether this is justified is up to you to decide.
So, we’ve thoroughly discussed the advantages and disadvantages of in-house development and outsourcing. Now, it’s time to determine which strategy is best suited for you.
In-House vs Outsourcing: How to Make the Right Choice?
In-house vs outsourcing software development—which one should you choose for your company’s success? Here are the types of projects optimal for each of these strategies:
For in-house development:
- Long-term projects. If a project requires constant development, support, and close collaboration, it makes sense to build an internal team. This is especially relevant for complex systems that are continuously evolving and require in-depth knowledge of their architecture.
- Projects involving confidential data. If you are dealing with confidential data, in-house development can guarantee its complete security. This is facilitated by better control over work processes and the absence of the need to share data with third parties. However, as an alternative, you can turn to a reliable outsourcing provider who guarantees the security of confidential data on par with an in-house team.
- Projects that are critical for the business. These are projects that involve creating products that must fully reflect the vision, culture, and strategy of the company. If you are not sure that you can achieve this with external developers, it is better to opt for an in-house team.
For outsourced development:
- Projects with a limited budget. Outsourcing allows savings on developer salaries and related expenses.
- Short-term projects. If the team is only required to create a product without further updates and support, hiring in-house specialists is not advisable.
- Projects where quick time-to-market is a priority. Time savings on hiring and adaptation, the ability for round-the-clock work, and involving multiple teams contribute to faster releases.
- Projects with changing resource needs. Here, the ability of remote teams to scale quickly is key.
- Innovative projects. Access to a global talent pool enables the use of cutting-edge technologies that may not be well-developed in your region.
Thus, if you are looking to save costs, use an innovative tech stack, and outpace competitors, outsourced development will be the best choice for your company.
Darly Solutions—Your Reliable Partner in Outsourced Software Development
The Darly Solutions team is ready to be your guide in the world of creating high-quality digital solutions. We provide comprehensive services, including web and mobile development, UI/UX design, MVP development, QA and testing, and much more.
By outsourcing your project to us, you can be confident in our full immersion in your product vision, data and intellectual property security, and guaranteed adherence to project deadlines.
Contact a Darly Solutions manager, calculate the estimated costs, and start your journey to digitalization today!
User retention can make or break your app’s success. Average 30-day medical app user retention is just within 3.5-4% compared to 8-11% for other industries like marketplaces and digital banking. Worse, more than 90% of app users churn through the first month. This is a reminder that initial downloads don’t guarantee long-term engagement. And only strong and proactive healthcare app user retention tactics will hold them.
High churn rate in mHealth apps also has a hidden cost. Every percentage point of retention immediately boosts lifetime patient value and compound value over time.
Yet, many teams overlook this point, focusing instead on a wide range of features – rather than user experience and proactive patient engagement app strategies. In healthcare, where trust and usability are on top, even small friction points (for example, confusing consent flows, unintuitive navigation, or slow loading) can trigger abandonment, impact engagement and retention.
In this blog, we’re going to explore why user retention is mission-critical for healthcare apps. We’ll also define churn, its hidden dangers, and top reasons for churn. We’ll also see how a well-thought retention strategy can lead to a successful HealthTech development, better clinical and business outcomes.
Why User Retention Matters in Healthcare Apps
Clinical Outcomes and Continuity of Care
In healthcare, retention isn’t just a business metric – it directly influences patient outcomes. With clear UX in medical apps – when users consistently engage – they’re more likely to adhere to medication reminders, track vital signs, and follow care plans.
Retention also means trust. Patients who log in regularly build confidence in the app’s reliability – and they are more confident to share sensitive health data. Ultimately, high retention transforms an app from a “nice-to-have” into an essential tool for ongoing care, closing the loop between technology and improved health outcomes.
Financial Impact
Every retained user drives recurring revenue and leads to lower acquisition costs. Сompared to acquiring a new user, keeping an existing one directly impacts lifetime value (LTV) – without additional marketing spend or targeted re-engagement campaign.
High churn rates considerably decrease these financial benefits. Disengaged users go back to costlier in-person care. When you reduce churn in medical applications, you can lock in predictable revenue, justify premium pricing, and build a scalable business model — all while delivering better value to users and clinical providers.
Data Integrity and AI-Driven Personalization
AI-powered features – from predictive risk scores to personalized nudges – depend on continuous data streams. Without proper user segmentation and high uninstall rate, algorithms lose context, reducing accuracy and potentially delivering misleading recommendations.
Consistent engagement also enables adaptive personalization. In this way, minimal churn rate in healthcare mobile apps can contribute to data integrity, power smarter AI interventions, and ensure that your “smart” health features remain truly intelligent over time.
What Is Churn Rate in mHealth Apps – And Why It’s That Dangerous
In every industry, churn measures how many users stop using an app or service over time. In healthcare, churn goes beyond business impact – it can directly impair care continuity and patient safety.
Clinical Outcomes
Ultimately, churn impacts the very goal of digital health – improved patient outcomes. Breaks in monitoring, education, or user engagement in medical apps can lead to inaccurate clinical metrics, undermining both the mission of the project and its market position.
Demoralized Development Teams
Repeated feature launches that fail to transform into user retention impact morale and lead to “churn fatigue.” Developers lose confidence when their work doesn’t deliver lasting value. This may lead to increased turnover and slower releases.
Technical Debt
Churn can pressure teams into quick fixes or “patch-and-hope releases” – rather than sustainable solutions. Over time, this transforms into technical debt – making every subsequent release riskier, slower, and more error-like.
Investor & Board Trust
Investors tie valuations to growth metrics, including retention. Persistent churn – especially high churn rate in healthcare mobile apps – can lead to harsh boardroom questions, down-round funding, or pausing of follow-on investments. This can cripple your project long-term.
Regulatory Issues
A significant app usage drop‑off in healthcare – especially among vulnerable groups – usually prompts regulators to question whether your app upholds required safety and usability standards. This can trigger audits or even demand market withdrawal.
“Churn reduction is a team sport – every designer, developer, and QA engineer plays a part. We create a culture where each sprint has clear engagement checkpoints, ensuring that we’re not just building features, but building habits. We measure success by how many users remain. Not just by how many features we add.” – Bogdan Paiuk, Head of Delivery
How High Churn Impacts Healthcare App ROI and Value
High churn doesn’t just shrink a user base. It can erode the very economics of your healthcare app. When users drop off early, LTV (lifetime value) goes down: fewer subscription renewals, fewer in-app purchases, and lost upsell opportunities. At the same time, the cost to acquire a customer (CAC) goes up – you’ll have to spend more on marketing and sales to replace every churned user. Strong engagement strategies for health apps can help you keep CAC in check.
Eventually, a reduction in LTV means that each acquired user must generate more revenue in a shorter period. And a rising CAC transforms into margins. According to industry benchmarks, every 5% reduction in retention can drive down LTV by 25% and boost CAC by at least 10–15%.
8 Common Reasons Users Abandon Healthcare Apps
Complex Onboarding & Navigation. Lengthy sign-up forms, multiple verification steps, or complex menu items can be frustrating – especially for first-time users. When it takes more than a minute to create an account or find a key feature, nearly 50% will abandon the process. Smooth, guided onboarding and clear navigation are among the most effective patient engagement app strategies.
Overwhelming Interface. Dense dashboards with too many charts, small fonts, or color‐coded alerts can lead to a higher cognitive load. Patients and clinicians need focused views that highlight the most relevant data first. An overloaded UI not only confuses – but also erodes trust and leads users to seek simpler tools.
Lack of Personalization. Generic content – such as broad health tips or irrelevant reminders – never matches the unique needs of the users. Personalization (behavior, goals, health history) drives engagement. Users are much more likely to return when the app adapts to their routines and preferences. Without tailored experiences, apps feel useless.
Poor Motivation & Gamification. Health behavior change is hard. Without compelling motivation loops – like progress badges, streaks, or social sharing – users quickly get bored. Apps that don’t celebrate milestones or provide tailored encouragement see a much higher dropout rate. Integrating small rewards and feedback are effective engagement strategies for health apps.
Insufficient Notifications & Reminders. Apps that remain silent miss opportunities to re-engage. Too few reminders, or notifications sent at inopportune times, lead to missed actions, doses, or forgotten check-ins. And vice versa, over-notifying can cause users to disable notifications altogether.
Technical Glitches & Instability. Crashes, data sync failures, or broken links instantly impact user confidence. Too often users will just uninstall a health app after just a single technical issue. Use rigorous QA, error handling, and offline fallback modes to prevent churn due to tech issues.
Slow Loading Speeds. Loading screens beyond three seconds push impatient users away – especially in clinical settings where time is critical. Performance optimizations (lazy loading, asset compression) can help you ensure that the app feels fast and reliable, and can greatly reduce churn in digital health apps during routine use.
Privacy & Data-Permission Concerns. Requests for excessive permissions (camera access, location, contacts) raise red flags in health-savvy users and clinicians. Use transparent privacy policies and just‐in‐time permission prompts to build trust. Remember, when app data privacy concerns arise, users uninstall without a second thought.
How to Reduce Churn in Digital Health Apps
Focus on personalization, UX/UI improvement, community support, data-driven iteration, and the following healthcare app retention strategies. By combining these tactics, you can transform your medical app from a one-off download into a great and indispensable product that drives both retention and engagement over the long haul.
- Streamline Onboarding with Progressive Profiling. Break registration into small steps. Collect only essential information upfront. As users complete core tasks (e.g., taking their first reading), go for additional details contextually. This will decrease friction and help your app build richer profiles over time.
- Personalize Content and Intervention. Use data (demographics, condition history, past behavior) to deliver targeted tips and educational modules. For example, a diabetes app can push carb-count reminders before mealtimes based on a user’s logged meal schedule, boosting user engagement medical app metrics.
- Implement Smart, Context-Aware Notifications. Replace generic reminders with intelligent alerts. Adjust notifications by factors like time of day, user behavior, and location. For example, a remote-monitoring app might delay a blood pressure check if it detects the user is driving or sleeping, reducing interruptions.
- Foster Micro-Commitments and Habit Loops. Encourage small, repeatable actions – like logging a symptom or confirming a medication dose – each day. Pair these micro-tasks with immediate feedback (e.g., congratulatory badges, streak counters) to build positive reinforcement that drives long-term engagement.
- Embed Social & Professional Support Channels. Integrate peer-support forums, group challenges, or direct chat with care specialists to create a community around the app. Users who feel part of a supportive network are 30–50% more likely to stay engaged than those going it alone.
- Optimize UX with Continuous A/B Testing. Regularly test alternative flows, button placements, and other UI/UX improvements. Identify which designs maximize task completion and session length. For example, even a 10% lift in onboarding success can drive a significant boost in the active user base.
- Enable Seamless Data Integration. Sync app data with popular EHRs, wearables, and pharmacy systems – so users don’t need to re-enter information. Reducing duplicate entries not only saves time but also strengthens trust that the app “knows” the user’s context.
- Deploy In-App Education & Guided Tours. Offer interactive tutorials, “tips of the day,” and contextual tooltips – especially when implementing new features. Educating users on value-added functionality encourages deeper exploration and also prevents new modules from being overlooked.
- Monitor Engagement Metrics & React Quickly. Track key indicators – session frequency, feature usage, time-to-first-action – and set up alerts for sudden drops. When a segment of users shows signs of disinterest, you can trigger in-app surveys or personalized re-engagement campaigns.
- Offer Tiered Incentives & Rewards. Introduce loyalty programs – such as points for consecutive logins or badges for milestone achievements – that unlock premium content, discounted offers, or other rewards. Tangible achievements drive motivation, especially in long-term care scenarios.
Case Studies: Our Wins in Healthcare App User Retention
High retention isn’t luck – it’s the engineering behind every project. In the following case studies, we prioritized early-stage retention by detecting reasons for churn and improving UX in medical apps. They saw different results. And that kind of impact doesn’t happen by chance. It’s achieved when you integrate retention checkpoints into every sprint, from user flows to backend KPIs.
Medical AI Data Platform: +23% Session Duration
A leading diagnostics portal struggled with users abandoning complex analysis workflows. After a full user-centered redesign – session persistence went up by 23% and drop-off rates fell by 18%. Clinicians now integrate the platform into daily routines rather than reverting to legacy systems.
Learn how we streamlined data entry, clarified result alerts, and optimized performance.
READ CASE STUDY
Wellness Marketplace: -34% Booking Drop-Off
In a consumer-focused wellness app, users were quitting during – mainly during class discovery and checkout. We simplified search filters, added contextual onboarding tips, and optimized the booking flow. The drop-off rates were cut by 34% and the average session duration was up by 23%.
Check out how these UX/UI improvements turned first-time trial users into repeat and engaged ones.
READ CASE STUDY
Clinic Networking Platform: +14 NPS Points
Multi-clinic operators needed a clearer, faster dashboard to optimize their operations. We reworked their interface. We introduced real-time performance alerts and in-app collaboration tools. This resulted in a 14-point lift in Net Promoter Score, higher engagement and retention.
See how providers across 47 countries reported higher satisfaction and went for ongoing adoption.
READ CASE STUDY
Retention Is a Strategy – You Can Build Healthcare Apps That Prove It
Features can grab attention, but retention is what makes the app’s value. Great healthcare apps do more than launch with great features – they must earn a place in patients’ and clinicians’ daily routines. Streamlined onboarding, personalized workflows, well-thought data-driven engagement, and targeted UX audits can turn first-time users into loyal ones.
When the development team treats retention as a core KPI, every decision – from wireframes to delivered features – aligns with long-term project success. The best time to use healthcare app retention strategies is at the earliest stages of design and development. Still, it’s never too late to reshape user journeys, or even upgrade the technical architecture of your app.
Looking how to improve retention, prioritize it alongside feature roadmaps, or make post-launch patches?
Tell us about your project, and we’ll help you embed with the right UX/UI improvements and churn-free development practices.
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The year 2023 is when technology continues to overturn the existing order of things in the digital environment. Developers look for new ways to push development boundaries every year. From web development to machine learning, the languages we'll discuss today offer a wide range of possibilities and allow developers to turn their creative ideas into reality.
The most popular programming languages in 2023
Languages, once considered groundbreaking, are becoming the standard, while new versions are constantly emerging to meet the needs of the most demanding projects of all sizes. The rapid development of the digital world in all areas of business and industries leads to a constant demand for powerful programming languages that can be used to create innovative products that simplify the work processes of any business. And also increasing the level of efficiency through the automation of work processes.
In this dynamic programming landscape, some languages are rapidly gaining popularity because of their strengths and ability to meet modern developers' needs. At the same time, some traditional languages remain relevant and continue to play an essential role in the programming world. It is important not to lose the balance between "classics" and new languages that complement the development process and make it more straightforward.
We analyze the top programming languages shaping the technology landscape of 2023 and enabling developers to build high-performance applications, create intelligent algorithms and machine learning, develop web applications, and process massive amounts of data.
Whether you're a seasoned programmer or just starting out in the development world, these popular languages offer you the opportunity to explore new horizons in technology. Let's take a look at what programming languages are worth learning and using in 2023 to stay at the forefront of innovation and successfully implement your projects.
- Python continues to hold its position as one of the most popular programming languages. With its simple syntax, Python is ideal for developing web applications, data analysis, machine learning, and artificial intelligence. With an extensive ecosystem of libraries such as NumPy, Pandas, TensorFlow, and PyTorch, it provides powerful tools to solve diverse problems.
- JavaScript remains an integral part of web development and continues to hold an important place in the programming world. Because of its versatility and widespread use in frontend and backend development, JavaScript is a significant component for creating interactive user interfaces and web applications. Frameworks and libraries such as React, Angular, and Vue.js make developing JavaScript web applications effortless.
- Java is one of the most popular programming languages, especially in enterprise environments. Because of its reliability, portability, and extensive support from the developer community, Java is used to develop scalable applications, web services, and mobile applications on the Android platform. Java also offers a rich selection of frameworks, such as Spring, that simplify application development and management.
- TypeScript, a programming language built on top of JavaScript, will continue to gain popularity in 2023. It adds static typing to JavaScript, which helps developers identify errors at compile time and create more robust code. TypeScript is widely used to develop large projects and applications. Its support in popular integrated development environments (IDEs) such as Visual Studio Code makes it an attractive choice for many developers.
- Go (or Golang) is a relatively new programming language gaining popularity in 2023. Developed at Google, Go provides simplicity and efficiency, enabling the creation of high-performance applications and services. Because of its competitive performance and ability to scale quickly, Go is often used to create web servers, micro-services architecture, and big data processing.
Summary
These five programming languages are leading the development world this year. They provide developers with powerful tools for creating various applications and solutions, including web apps, mobile apps, and large-scale digital projects. The choice of programming language depends on the specific needs of the project and the developer's preferences. Still, these five leaders provide a solid foundation for success in today's technology environment.
The technological landscape is constantly changing, and programming languages are also evolving. New languages emerge, and existing ones are updated and adapted to changing needs. Therefore, developers need to remain flexible, adapt to the rapidly changing technological environment, keep abreast of the latest trends, and learn new technologies and programming languages to successfully implement projects of any complexity.
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In the world of business and analytics, data plays a crucial role in making important decisions. Visualization tools such as charts, graphs, and dashboards are used to understand data better and make informed decisions.
What types of dashboards and charts exist
Charts and dashboards are graphical representations of data that can be used to show trends, compare data, or show relative proportions. Some of the most common types of charts include:
- Line charts—are used to show changes in the values of a variable over time. They are often used to show trends, such as changes in sales over time.
- Bar charts—are used to compare the values of a variable between several categories. For example, you can use bar charts to compare sales of different products in your company.
- Pie charts—used to show relative shares. For example, a pie chart might show what percentage of sales were made in a particular region.
Dashboards are sets of graphs, charts, and tables that show key performance indicators of a company. They allow you to visualize data and provide a broader view than individual charts. It can be used to monitor performance, track goals, and plan business strategies.
Many dashboards include financial, sales, marketing, operations, and others. Each type is designed to display a company's specific performance metrics.
For example, a financial dashboard might contain information about financial metrics such as profits, losses, budgets, and cash flows. A sales dashboard might show the number of sales, average checks, conversion rates, etc. A marketing dashboard can include information about traffic, conversions, cost of customer engagement, etc. An operational dashboard can display data on production capacity, resource efficiency, latency levels, etc.
Regardless of the type of chart or dashboard used, the key is to present the data intelligently. Data visualization should be clear and easy to interpret to facilitate decision-making. Therefore, when creating charts and dashboards, you need to consider the audience, purpose, and context in which these tools will be used.
The functions they perform
On the technical side, charts and dashboards are tools for visualizing data and presenting information in a clear and user-friendly format.
Charts are usually created using specialized libraries and software tools that allow you to generate graphical elements such as charts, graphs, pie charts, etc. Chart data can come from various sources, including databases, Excel files, APIs, etc.
On the other hand, dashboards are usually created using specialized software tools that allow you to combine data from various sources and display it in a user-friendly format. Dashboards can include multiple widgets such as graphs, tables, text boxes, etc., which can be customized and linked to quickly display data.
Regarding function, charts and dashboards can perform different tasks depending on business needs. They can be used to monitor performance, track sales, manage resources, predict trends, etc. In addition, they can be configured to automatically alert users of potential problems and delays in processes, allowing you to react quickly and correct the situation.
What problems do charts and dashboards solve
Charts and dashboards are powerful tools that help businesses solve many problems. Here are some of them:
Resource Management: Dashboards and charts can help businesses manage their resources, such as money, time, people, etc. That allows a company to use its resources more efficiently and increase productivity.
Planning and Strategy: They can help businesses develop plans and strategies based on data analysis. Also, their use can help identify trends, predict future events, and make fact-based decisions.
Identifying potential problems: They can help businesses identify potential problems and risks. That allows the company to take steps to prevent them or reduce their possible impact.
Improve communication: Dashboards and charts can help improve communication within a business by allowing employees to share information quickly and efficiently. They can also help enterprises to understand customer needs and expectations better.
Workflow automation with advanced charts and dashboards
In today's dynamic business environment, workflow automation is becoming increasingly necessary for businesses of all sizes. By automating repetitive tasks and streamlining business processes, companies can save time, reduce costs and increase efficiency. It's also a convenient way to display and process collected data.
The first step in automating a workflow is identifying which one can be automated. The workflow should be well-defined, with clear inputs and outputs. Defining the metrics that need to be tracked is also important. Metrics such as time-to-completion, task completion rate, and error rate can help businesses measure the effectiveness of the workflow.
The next step is to choose the right tools for automating the workflow. There are several advanced charts and dashboard applications available in the market, each with its own features and capabilities. Businesses should choose a tool that meets their specific needs and is easy to use. Some popular advanced chart and dashboard applications include Tableau, Power BI, and Google Data Studio.
When it comes to developing custom charts for a finished product or business idea from scratch, it's important to understand what requirements they must meet. Selecting appropriate chart types and configuring data visualizations are important to ensure that the insights generated by the dashboards are easy to understand and act upon. For example:
- Ease of use
- Compatibility with existing systems
- Cost
- Customization options
- Support and training
- Which metrics are most important?
- Which chart types will best represent the data?
- What colors and visualizations will be used?
- What level of detail is required?
The next step is to connect data sources to the advanced charts and dashboards. This stage can involve integrating existing systems or importing data from spreadsheets or databases. Once the data sources are connected, the application can start to generate real-time insights into the workflow. It is important to ensure that the data is accurate and up-to-date.
The dashboards should be monitored in real-time to ensure the workflow runs smoothly. The metrics generated by the dashboards can help businesses make informed decisions and take corrective action if necessary. Real-time monitoring can also help identify issues or bottlenecks in the workflow, allowing them to make changes quickly.
To ensure the success of workflow automation with advanced charts and dashboard applications, businesses should follow some best practices. These include regularly reviewing the workflow and its metrics to identify areas for improvement, ensuring that the dashboards are easy to understand and act upon, and involving stakeholders in the automation process.
Summary
Automating workflows with advanced charts and dashboard applications can help businesses save time, reduce costs, and improve efficiency. By following the steps outlined in this guide and adopting best practices, businesses can make the most of workflow automation and gain valuable insights into their data. By automating repetitive tasks and streamlining business processes, they can focus on critical tasks, improve productivity, and stay ahead of the competition.
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In today's world of IT technologies, cooperation with Ukrainian developers is becoming more and more relevant and promising. Ukraine is ranked as one of the world's top IT service providers and continues to hold that position.
Ukrainian IT market overview
Today, the Ukrainian IT market has positive growth dynamics, as Ukraine is a more favorable center of cooperation than other countries. Why is this so? It is due to our specialists' high level of education, scientific potential, the country's proximity to the European market, and favorable tax conditions. The close geographical location to Europe also ensures faster and more efficient communication between clients and developers. All this makes it possible to double Ukraine's export revenues in the next 4 years.
Currently, more than 200,000 Ukrainian developers work in the international market. That demonstrates the high level of qualification and professionalism of IT specialists who successfully work on projects of any scale and complexity.
In 2021-2022, the IT industry grew by 36%, from $5 billion to $6.8 billion in exports. Over the past three years, these figures have almost doubled, and the growth trend is quite stable. Despite the war and issues many IT companies face nowadays, the IT sector is still a driving force in the Ukrainian economy and continues to develop.
The majority of IT companies today work remotely. But this does not prevent participants in the development process from creating digital products, being in touch with the client, and providing timely updates on the work done. During the full-scale invasion of the aggressor country, all Ukrainian companies have adapted to the new reality and are ready for force-majeure situations at any level.
Our company did not disrupt any project over the past year and delivered all developed products to each customer. Moreover, our practical work resulted in the support of foreign customers who want to cooperate only with Ukrainian companies on convenient terms.
Development tasks that Ukrainian developers solve
Ukrainian developers today are among the most in-demand in the world. Through continuous development and training, top-notch IT specialists contribute to developing international products and participate in their launch and maintenance. They successfully solve many development tasks and problems, including:
- Complex technical projects
Ukrainian developers have high technical expertise and can implement projects of any complexity. They use the most advanced technologies and programming languages, such as Java, Python, Ruby, JavaScript, etc.
- Mobile application development
A significant amount of experience is available among Ukrainian developers in developing mobile applications for iOS and Android platforms using React Native, Ionic, and other technologies. They know how to create intuitive, user-friendly interfaces that satisfy users' needs. They also specialize in developing cross-platform applications that run on multiple operating systems, which can significantly speed up the development process and reduce project costs.
- E-commerce platform development
Ukrainian developers also have considerable experience in developing online stores and e-commerce platforms. They are familiar with major CMS systems such as Magento, Shopify, and WooCommerce.
- Software development
It is well known that Ukrainian developers create high-quality software. They know how to write code that will work quickly, efficiently, and reliably. They also have experience in various areas, such as web development, mobile development, artificial intelligence, and more. Ukrainian developers often use modern technologies and development methods such as Agile, Scrum, and DevOps to ensure high quality and fast development time.
- Integration and maintenance
Besides developing new software, Ukrainian developers integrate it with existing systems and maintain them. They are ready to solve problems during the operation and ensure the smooth operation of the applications.
- Cybersecurity
Ukrainian developers actively work in cybersecurity, providing reliable protection of information and data. They know how to protect applications from threats like hacker attacks, viruses, and other malware. And also use modern technologies and methods such as data protection, encryption, and authentication to keep software secure.
Advantages of cooperation with Ukrainian developers
Cooperation with Ukrainian developers today is one of the most advantageous options for companies looking for reliable and experienced IT specialists. Ukraine is one of the world's leaders in the IT services market, thanks to its talented and highly qualified developers capable of fulfilling tasks of any complexity.
- One of the main advantages of working with Ukrainian developers is the high quality of their work. Ukrainian developers have an extensive experience in various fields of IT. They follow the latest trends and use the most advanced technologies. Due to this, they can realize tasks of any complexity, including creating complex websites, mobile applications, software development, and much more.
- In addition, Ukrainian developers are known for their speed and efficiency. They strive to complete their projects on time without compromising the quality of their work. Ukrainian IT companies are also ready to provide flexible working conditions, including working in different time zones, which makes cooperation with them even more convenient and effective.
- One more advantage of cooperation with Ukrainian developers is their price competitiveness. Ukraine offers more favorable conditions for cooperation than other countries while maintaining a high quality of work and professionalism. That allows companies to save on costs without losing quality.
- Flexible cooperation conditions are another advantage of Ukrainian developers. Many of them work remotely, which makes their services more flexible and accessible to clients from all over the world. That reduces the cost of organizing work with remote teams and the time required to find the right specialists. In addition, even remote communication with Ukrainian developers allows you to respond quickly to changes in the project and solve any problems that may arise. Also, communication with Ukrainian developers is in English, which facilitates interaction with customers from around the world.
Summary
Ukraine is one of Europe's largest exporters of IT services, with an excellent knowledge base, great motivation, and great opportunities. Despite the Russian invasion, Ukrainian IT companies continue to provide quality services, support the economy, and maintain a high rate of development and continuous growth.
Cooperation with the Ukrainian company is not only a guarantee of quality work but also support for Ukrainian businesses and Ukraine as a whole. Numerous IT companies survived difficult times and are gaining momentum in their activities due to the trust of international customers and the continuous work of the development team.
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Getting started with the ChatGPT
Many of you have heard about Artificial Intelligence from OpenAI—ChatGPT. No wonder because all the social networks and the Internet, in general, are full of headlines about a newfangled tool that conquered the whole world with its capabilities. Before we give a more detailed description of this tool, let's go over the basics of this technological wonder.
To get started with the chat, you need to register in the system. The process is similar to registration in social networks and takes little time. And then, you just need to enter a request on the principle of communication with a live person. In fact, he can answer any of your questions, but keep in mind that the request must be accurate and precise. The robot will catch the context of the request and give you a text response.
The model uses a neural network architecture called a transformer, trained on a large corpus of text data. The transformer learns patterns and connections between words and phrases in the text data, which allows it to generate new connected and grammatically correct text.
ChatGPT is changing the world by making communication more accessible and efficient. Using natural language processing, it can understand language much higher than traditional methods. This means that ChatGPT-based chatbots can respond to users more naturally and human-likely.
ChatGPT areas of opportunity
OpenAi has transformed the digital world with ChatGPT. With it comes more and more opportunities for developers, marketers and designers, business owners, office workers, and others. The ability of AI chatbots to understand our language makes interacting with technology more accessible.
Let's look at ChatGPT areas where it can be most helpful:
Blogging
If you have a blog or plan to create one, this tool is handy. It helps you generate blog topics, rubrics, and texts for them. We recommend making additional edits to the generated texts to add individuality and better promotion in search engines.
Content marketing
Marketers can safely draw ideas and inspiration here with a well-formulated query to the system. This is not a panacea for all marketer's problems but a great helper for creating creative content or themes. It's essential to use GPT-generated content as a starting point and to carefully review and edit the text to ensure that it meets your standards and accurately represents your brand or message.
Chatbots
When a business needs to communicate with customers or effectively put the process of ordering goods or services—chatbots are the perfect solution to close this issue. Since chatbots and ChatGPT are identical, you'll have no problem incorporating them into your business. And the GPT tool will compose questions and answers for prospective conversations with your customer.
Trading
It can collect market data to identify patterns and predict future market trends, analyze social media and news articles to determine market sentiment and identify potential risks in the market, which can be used to make strategic decisions to minimize losses and maximize profits.
Code writing
In addition to plain text, this chatroom can even write code for a program. Users have already tested it to write code for Angular, Python, and other developing technologies. And HTML/CSS is a piece of cake.
Incredible things that you can do with the help of ChatGPT
ChatGPT has revolutionized research and development with its idea generation, data analysis, and simulation creation capabilities. It can generate natural text that sounds like it is spoken by a human, providing personalized support in various sectors, from healthcare to customer service. In addition to these powerful features, ChatGPT offers excellent benefits for market research and automating tasks such as content creation or customer interaction on social media sites. Pretty impressive right?
The basic list of what you can create with it includes the following items:
Text Generation
ChatGPT can generate human-like text of any complexity. It can be used to create creative works, scripts, articles, stories, poems, and other forms of text content.
Translation to other languages
Just enter the desired text and specify a request for its translation with the specific parameters, if any, for translation.
Text Summarization
ChatGPT can summarize significant lengthy texts into shorter versions explaining the main points and thoughts.
Ending a text
If you have a beginning of a text or a code, you can complete it in your desired direction by specifying this in the chat request. Be as specific as possible in your request, so the answer matches the expected result.
Answering questions
ChatGPT can answer questions based on the context you set, which is helpful for customer service chatbots. Also, it provides information on a wide range of topics.
So what's the bottom line: replace or implement?
In recent months, discussions about ChatGPT taking over all spheres and professions, which are somehow related to the content, have been raging on the Web. Such drastic changes will certainly not happen soon, and here's why:
- ChatGPT can be great for dealing with fundamental customer service issues and providing quick information, but more complex or sensitive issues require human involvement. Customers want a personalized experience, so real people answering their questions are still needed.
- ChatGPT can't provide a different level of empathy, judgment, and problem-solving than a human customer service representative. In addition, its responses are limited to pre-programmed scripts that need to be more flexible for different customer needs rather than people who can offer more adaptive solutions.
- ChatGPT can help improve customer service, but it will never replace the value of human interaction and expertise.
As AI continues to evolve, there will be an increasing need for individuals who can design, develop, and maintain these systems. AI also creates new job opportunities in data science, machine learning, and robotics. These jobs require specialized skills and knowledge that are in high demand. People may need to adapt to new roles that require more advanced skills, such as managing and maintaining AI systems.
That is why it makes sense to talk not about replacing the central employees with a chat room but introducing AI technology into the company. It should not be a substitute for specialists, but a technical addition, which will increase the work process's efficiency and help you find new ideas and rely on when making business decisions. Moreover, the chat cannot exist separately from the person because its system needs to be updated, cleaned, and worked with when necessary. There is a possibility of creating a collaboration of human and AI that significantly increases the productivity of any company.
Summary
ChatGPT is a powerful and unique tool that can be incredibly useful in many contexts. However, as with any technology, it is essential to use it responsibly and to be critical of its limitations and potential biases. It has already brought significant benefits, such as increased efficiency and productivity, improved decision-making, and quality of life.
In any case, we should not rely solely on the work of Artificial Intelligence. It is important to critically evaluate its results and format it to the necessary level. After all, no one has yet been able to recreate the human mind. So use this tool wisely, maximize work quality, and simplify your workflow. ChatGPT handles this perfectly.
Webflow is an all-inclusive web design platform that permits users to create responsive websites without requiring any coding skills. It merges the simplicity of drag-and-drop editors with the flexibility of coding to present a straightforward web design experience to users. Webflow is particularly beneficial for small businesses, startups, and freelancers who need to establish professional-looking websites swiftly and resourcefully.
What website types can be created with Webflow?
The possibilities are practically limitless! Webflow lets you create almost any kind of website:
- Corporate websites;
- Portfolios;
- Blogs for web designers or photographers;
- E-commerce websites for online sales;
- Landing pages that attract customers or business card sites with job information;
- Educational tool.
Essential features that Webflow offers to users
Webflow offers users several key features, including a drag-and-drop interface, responsive design, CMS integration, animation and interaction, and SEO optimization. Marketing agencies, online stores, and creative companies are the industries that most often use the web flow builder. Let's take a closer look at these features:
- Thanks to its drag-and-drop interface, Webflow simplifies the process of design creation. With this amazing tool, you can drag and drop elements directly onto the canvas and arrange them in any way that works best for your project - no coding required! But if you want to improve your coding skills, you can add custom code to your designs and be more creative.
- Websites in Webflow look great on any device - large, small, or full-size. You have the ability to preview how your design looks on different screens to ensure perfect responsiveness across all devices.
- CMS integration allows users to create and manage dynamic pages, content, collections, and custom fields without coding.
- Bring your design to life with Webflow's easy-to-use interactions and animations! You get hover, interaction, and animation effects in one place to make any project fun and interactive.
- You can add meta titles and descriptions, customize images and content, or create sitemaps to maximize your SEO optimization efforts.
- With Webflow, you can build and manage an online store connected to platforms like Shopify or Foxy without ever leaving your site.
Regardless of the industry or business, Webflow is a great choice for building customized websites, web applications, and landing pages. Its versatility and integration with other marketing tools make it ideal for companies of all sizes.
What industries most often use this platform?
Webflow is quickly becoming the tool of choice for web designers and developers, startups, small businesses, e-commerce stores, and nonprofits that prioritize design and user experience over development efficiency. A popular choice for those who prioritize design and user experience. It is used by creative agencies, small businesses, and online stores. In addition, the low learning curve makes it extremely affordable and ideal for non-profit organizations or educational institutions looking to promote their cause or educate their audience. In short, Webflow is an incredibly powerful tool with a lot of flexible options for web designers/developers, regardless of the size of the industry.
Create your website with Webflow in 5 steps
We would like to share with you our experience of how we have built a website on Webflow.
Step 1
Ask yourself: "What do you want to do?". Start your project with one of the ready-made Webflow templates or create something completely new.
Step 2
Think about the page structure, add blocks and elements necessary for each page. For example, on the home page, you can add a banner to welcome visitors, write customer reviews, or showcase services and products. On the About page, you can post information about your company, photos and videos of employees, etc.
Step 3
Design a website layout in Webflow with the controls. Move, resize, and change colors on elements to your heart's content.
Step 4
Fill your website with content. Don't forget about high-quality photos and videos, unique text, and SEO keywords.
Step 5
Before submitting, you'll want to make sure your website is mistake-free. Webflow has a quick and easy error checker to scan for issues like broken links, misplaced content, etc.
Your website is all set to go live! Webflow gives you the option of using your own domain or their subdomain.
Did you know that our website is built on Webflow?
We took a while to pick a platform for publishing. We carefully weighed the pros and cons of other platforms when choosing to publish on Webflow. Despite other platforms' benefits, Webflow was our choice because of its performance-oriented design and flexibility & customization. It's designed for performance, which translates into faster loading times and a smooth user experience that keeps your audience engaged. Webflow also gives us maximum flexibility to create original websites tailored to each client—from design, layout, functionality & UX - so you get exactly what you need from your website. We are confident that Webflow is the best choice for our clients due its quality features, speed & customizability; it guarantees a high-performing site that gets results!
Summary
To summarize, Webflow is the perfect choice for website development. It offers design flexibility, a user-friendly interface, powerful SEO tools, mobile responsiveness, and fast, secure hosting to help you achieve your business goals. Do you want to create a stunning and professional website that will attract the attention of your audience and help you grow your business? Our team of experts will make it happen in no time with Webflow - without compromising on quality. With our team and powerful tools, we'll help you create the perfect online presence in no time. Contact us today to learn more about how we can build the perfect website for you with Webflow.
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Venture companies face a large volume of tasks and the need to make decisions quickly daily, which is due to the specifics of such companies. Some tasks require a quick response with only employees. For others, it is necessary to select a tool from the technology field that can significantly improve the company's efficiency and avoid possible risks. Conventionally, they can be divided into websites and mobile applications, which equally solve the tasks set by the company. There can be many such problems because there is the factor of unpredictability, which a company must take into account when organizing the workflow of the whole team.
As a technology service provider, we have experience working with venture capital companies and know their challenges. We have compiled a list of the main ones that can be solved with a mobile app:
- Lack of information
Venture capital funds often need more information about potential projects, industries, and trends. Finding potential projects is a responsible task that takes a lot of time. And knowing industries and trends will help a company stay one step ahead of its competitors and run its business more efficiently. Therefore, developing a mobile application can help collect and process a large amount of data quickly and efficiently, allowing the fund to make informed investment decisions.
- Slow decision-making process
The decision-making process in venture capital funds can be slow and time-consuming. That is due to the slow pace of information gathering, analysis, and drawing conclusions based on the data. Venture capital funds have a tremendous amount of internal information. Analyzing it manually requires a considerable amount of time and people, which slows down the overall pace of the company. In this case, developing a mobile application will help automate the process of collecting and processing information, speeding up the decision-making process and helping reduce the time and money spent on this work.
- Ineffective portfolio management
Venture capital firms have a lot of investments, and managing a portfolio can be a daunting task. You need to consider the total number of projects, their dynamics, and all changes to react quickly if necessary. Automating these processes will make it easier for a company to manage its business and take on new projects. In this case, you need an application that will track and analyze the effectiveness of each project in the portfolio and track its dynamics to help the company manage it more efficiently.
- Limited access to investors
Venture capital funds may need more access to potential investors and partners. Each new project requires significant investments. Therefore, venture capital funds must attract reliable funding sources. But this process also requires time and labor to analyze and select investors interested in a long-term cooperation. The app's development will help funds reach more potential investors, and partners will expand their circle of contacts.
The latest trends in mobile apps for investors and venture capitalists
Ventures are directly related to investing in promising startups and, accordingly, in cutting-edge technology. To keep up with the times, tech-savvy investors are integrating mobile apps into the workflow of VCs.
Typically, these applications include functionality to manage and track portfolio financials, manage business contacts and communications, analyze data, and predict investment success. Moreover, they can provide access to experts and industry leaders for advice and mentorship, which can help accelerate the development of startups and increase their chances of future success.
Here are examples of mobile apps used by VCs mostly:
- Mobile applications for productivity & collaboration
Business is only complete with communication with colleagues and partners. Many applications help to establish and maintain communication between all participants in business processes. They improve communication within the team, help receive timely information, and also help to strengthen business relationships with partners and clients. And that can increase efficiency and lead to new opportunities for venture-backed businesses. They can also help companies solve problems such as a lack of information about potential projects and investment news.
The main objectives of such applications are to simplify the workflow as much as possible, to significantly reduce the number of emails for more critical issues, to automate the processes of searching and analyzing potential startups, and to create an environment for interaction between investors and entrepreneurs.
Usually, such applications include essential functions such as messaging, video conferencing systems, and social networks for professional communication.
- Networking mobile applications
These apps typically serve as a platform to connect entrepreneurs, investors, and other stakeholders in the startup ecosystem. The main problem they solve is expanding the circle of investors and partners for the long term.
The main tasks of such applications are to provide users with a platform to communicate with others involved in the investment process, facilitate funding opportunities, and support the growth of innovative companies.
Talking about the specific functionality of such applications, we can include the basic set, such as profile and networking creation, according to users' business needs, event management by investment interests, content sharing, tracking investment portfolio progress with analytics and metrics, and protecting confidential user information.
- CRM & Automation mobile applications
This type of application is designed to optimize and automate sales, marketing, and customer service processes. They are of great help to companies when there is a problem with the automation of internal processes, such as investment portfolio management or information collection and processing.
The main tasks of such applications are to optimize and automate sales, marketing, and customer service processes, improve efficiency and productivity, and provide information for data-driven decision-making.
From the general functionality, we can highlight the following: the ability to manage leads and information about them, automation of such tasks as sending emails and scheduling meetings, automation of marketing tasks, automation of customer service tasks (case management, chatbot support), the ability to track sales performance, the ability to integrate with other tools and platforms that are used by venture capital companies.
- Contacts Management mobile applications
These applications help users organize and manage their contacts, including customers, investors, partners, and other stakeholders. They will help companies that have certain problems with collecting and processing information about potential investors, as well as do not have an established automated process for working with partners.
The main tasks here are to help users organize and manage their contacts more effectively, improve communication and collaboration, and build stronger relationships with their network of stakeholders.
The functionality of such applications includes the ability to create and store contact information; segment their contacts based on various criteria; import and export contact lists from other tools and platforms; track communication with each contact, including emails, phone calls, and meetings; set reminders and receive notifications about follow-up tasks and collaborate with other team members in contact management.
- Company Research mobile applications
Venture research applications are designed to help users research and analyze potential investment opportunities. In other words, to help find new investment sources and opportunities for promising projects. If a company needs to invest in current projects or has the plan to expand investment capital in the future, an app to find such potential opportunities will be an urgent need.
The main tasks are to help users make informed investment decisions by providing access to detailed information and insights into potential investment opportunities.
The functionality of such applications covers the following list: the ability to access a database of companies that meet their investment criteria; select companies by various measures, such as stage of funding, revenue, and market size; conduct market research on specific industries and trends to help inform their investment decisions; and analyze the competitive landscape for each company; manage their investment portfolio, including tracking performance, monitoring news and events, and analyzing trends; users also can collaborate with other team members when researching companies, such as sharing notes and opinions.
Summary
Each venture capital firm is unique and has different goals, so venture capital software reflects the additional functionality built into it from the beginning. The key takeaway is that mobile apps and their customized functionality help automate the collection of investment market information, attracting funding sources through new partners, creating financial reports, and displaying them conveniently for the company.
As the investing world becomes increasingly digital, apps can help venture capitalists do their day-to-day work optimally. There is also a high demand for mobile apps and other digital tools to minimize repetitive tasks, increase productivity and streamline the deal-making process.
All this is the basis for the company's effective functioning, and the data collected by the program is the basis for making investment decisions.
It was 4 years of exciting experience, teamwork, challenges, and constant development. We have achieved a lot, implemented many successful projects. And these are our common victories!
A little about the company’s results in numbers
- 30+ English-speaking professionals are serving our customers from all over the world;
- 40+ completed projects;
- 3 startups took from idea to life;
- 5 stars as an indicator of the quality of our service.
Ahead of our shared celebration, we interviewed the heart of the company — our CEO Daria Lalaiants, who kindly shared her thoughts and plans for the future.
Why did you choose this business direction?
I’m so excited about dynamic changes in this field. It’s going on all the time: every day, every hour, every minute. IT helps look into the future and keep up with the times. That is why I decided to work with the direction of IT.
How did you get the idea to start the company?
I’ve always dreamed of the perfect work environment, from my point of view, of course. So, I realized that I could create something like that.
What are the main competitive advantages of your business?
There are flexibility, a creative way of working and a working speed.
Does your company have international connections?
Sure, 90% of our customers are international companies from The USA, Germany, and Australia. That was our initial goal, to go international.
What is the secret of a successful leader?
I think it’s an optimistic attitude to work, persistence and hard work.
Do you have your own motto or mission statement?
I always say to my team that you can always do much better than you think you can. Our mission is to help other businesses to find the best solution for them. There’s a reason we’re called Darly Solutions.
What are your plans for the future?
All my plans are global. I want to find a balance between our processes and creative approaches. When one does not interfere with the other.
Additionally we would like to thank our team, for all the support that they gave, full devotion and dedication to the service. To have a team like that is worth a lot!
Also, we express our gratitude to our clients and partners for their trust, fruitful cooperation, experience and opportunity to grow together! We will do our best to let you achieve new successes in your business in cooperation with our Company.
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Darly Solutions team wishes to all of our clients and business partners – professional growth, successful projects, peace and prosperity and many happy moments during next year! We would like to share everything that we have accomplished in 2021.
The end of the year it’s about summing up and making plans for the future. This tradition creates opportunities to estimate activities for the previous year and also make reference points for the future.
During 2021 our team continued fruitful cooperation with companies in different spheres, we set goals, achieved them and did sophisticated tasks.
Developers from our team felt free with new projects and successfully ended them, getting positive feedbacks from the clients. We make professional progress in wide scopes and give a field for developing to our staff. So, what it was the year for Darly Solution?
Our projects
We had a great success in a B2C marketplace product for the beauty and wellness industry, which match all requirements, technologies and design solutions from the customer. Users use this responsive website to book appointments in nearby venues, get consultations and pay for their hair and beauty cosmetic treatments. This website is included registration, login, payments, Google Maps, email/SMS, analytics etc. All your appointments are stored securely within the Glamezy App, accessible at your fingertips. They are easily trackable. You can also pay for your appointments through this app and just turn up at your favorite Salon.
Also, we provided UI/UX design services for a food app. Our team did a preliminary needs assessment and completed the project over a series of milestones. We paid great attention to creating easy-to-use and fast experience which would run well on iPads as well. Our UI/UX designer and a team created eye-catching design with opportunities to choose ingredients with your own taste, from extensive menu options. Also, we used our experience for creating a search system where customers can find this food place. At each step of this project, we identified and solved all problems ASAP. As a result we have satisfied client, numerous app’s customers and another one successfully solved task.
We collaborated with a software development company to create their advertising platform. The team used Ionic, React, Strapi, and Node.js for frontend and backend development. The software contains many useful options to create own advertisement with a set of different functions. This service gives you the opportunity to create unique advertising, based on age, interests, genres, and so on.
Personal achievements of our company and a team
The main achievement of our company – is our team of professionals, who are not afraid of complicated tasks and experiments. They are always ready for new trials with all their skills and experience. The policy of our organization provided the English lessons for all our staff as well with high-qualified tutors. We appreciate desire to learn and develop professional skills. High level experts held thematically tech-talks to discuss technical issues and novelties in IT-technologies. This practice helps to know something new, share own experience and promotes the principle of team-building.
Important events for our company
During this year, Darly Solutions had a series of internal changes, which generally brought a positive influence. We expanded our staff, provided team-buildings for our workers. A big decision was made: restructuring all departments and updating working processes. Along with this, we successfully expanded stack technologies and continued to develop our business lines.
Gained knowledge and useful skills
Additionally, we would like to celebrate our company’s progress in improving programming skills on different levels and directions, implementing creative solutions in multitask mode. Our managers improve their business negotiating skills all the time and also followed the principle of customer centricity, what matters for sure in cooperation with customers.
It was a year with a variety of events, achievements and victories. And for sure next year will be better! Happy holidays to all of you! Let’s make something great together!
With best wishes,
your Darly Solutions ✨
Today, web applications are changing how we approach education, making learning more accessible and engaging for everyone. These digital tools are proving invaluable for educational organizations and learners alike, offering numerous benefits:
- Customized Learning. Web apps adjust to each student’s learning speed and preferences, making lessons more engaging and successful.
- 24\7 Availability. Students can study whenever and wherever they like, overcoming obstacles like distance and scheduling conflicts.
- Cost-Efficiency. By using less physical space and materials, web apps help schools save money, which could also lower costs for students.
- Data-Driven Teaching. Teachers get detailed reports on how students are doing, helping them provide the right support and improve their teaching methods.
- Interactive Collaboration. Web apps create a community where students and teachers can easily share ideas and help each other, making learning a shared effort.
Why trending websites and apps are popular with tens of thousands of companies nowadays? Including those that provide educational services in various sectors.
Today's advancements in computer technology are reshaping every aspect of our lives, including education. IT companies are constantly expanding their offerings, providing applications and websites that make learning more accessible than ever. With these tools, you can master foreign languages, dive into various programming languages, explore themed literature, or even learn to play the piano.
Types of Teaching Platforms
As education adapts to digitalization, our company keeps pace by providing web solutions for all kinds of educational needs. We create platforms for corporate training, online courses, and live webinar services, all designed to meet the unique needs of today's learners and educators:
- Corporate Training. Designing platforms for the corporate sector, focusing on staff training with features for conducting webinars, such as iSpring Learn and Teachbase.
- Distance Learning Course Creation. Developing sites for high-quality distance learning courses tailored for educational institutions, similar to Moodle and Google Classroom.
- Webinars and Online Lessons. Creating platforms for hosting webinars, online lessons, and open seminars, with options for managing and checking homework, comparable to GetCourse.
Our Development Approach
We focus on really understanding what our customers need. We pick the best technologies for each project, making sure our solutions work well and aim for the highest success. We show our dedication to quality by:
- Technology Selection. We carefully choose technologies that align with our client's specific needs, aiming for solutions that are both practical and effective.
- UI/UX Design Excellence. Our projects stand out for their user-friendly and engaging interfaces, a testament to our commitment to superior UI/UX design.
- Benchmarking Against the Best. We benchmark our work against industry standards, aspiring to match the design quality and functionality of leaders like ZeBrains and Wezom.
- Creativity and Style. We infuse each platform with creative designs and stylish patterns, aiming to enhance user engagement and experience.
Examples
Explore how digital education is changing the way we learn with our selection of innovative platforms. These examples cover everything from general education and coding to language learning and creative arts, showing the impact of technology on making learning more accessible and engaging. See how education is evolving and how our experience can help you successfully launch your educational IT product.
Khan Academy
Khan Academy, based in Mountain View, USA, provides free, comprehensive educational resources online. Covering subjects from math to humanities, its interactive exercises and videos allow learners of all ages to study at their own pace. Khan Academy is dedicated to making education accessible to everyone, anywhere.
Sputnik ATX
Sputnik ATX VC’s 13-week accelerator teaches startups how to sell and gain traction. They help founders reach their full potential by creating an ecosystem to attract hard-working nerds, connecting them with investors, and training them for success. Their program provides start-up training, mentoring, and support to successful applicants.
CodeCraft
CodeCraft Academy, based in San Francisco, excels in digital education with its coding and software development courses. Offering interactive challenges, hands-on projects, and mentorship from experts, it serves all levels of learners, from beginners to advanced. Its focus on web development and data science is complemented by a unique portfolio-building feature, enabling students to showcase their skills to potential employers.
DuoLingo
Duolingo, a renowned language learning app from Pittsburgh, USA, stands out for its engaging and scientifically-backed approach. It uses gamification, brief lessons, and instant feedback to make language learning enjoyable and effective. Offering courses in over 30 languages, including both popular and lesser-known ones, Duolingo serves millions of users globally, making it an essential resource for language learners and professionals.
MasterClass
MasterClass delivers unmatched online learning in arts, music, writing, cooking, and more, with courses led by famous experts and celebrities. Its piano lessons, for example, are taught by renowned musicians. High-quality videos, interactive tasks, and community engagement let learners progress at their own speed, connecting with others. MasterClass makes top-tier education accessible worldwide, offering inspiration and expertise directly to learners' homes.
To find out how you can successfully launch your educational IT produt—just contact us. Our team has great experience in this area, and we are also time-efficient, result-oriented, budget-friendly, and our staff work at an expert level. Our motto is “Less hassle, more work”!
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If you have an efficient booking app, it brings your business to the 21st century. Nowadays, a website reservation system or a mobile booking app is a must-have for most industries.
Let’s look at the statistics
- E-Travel industry grows by 7.5% every year. Accordingly to this fact, the researchers conclude that the market will reach $1.5B by 2023. In addition, the revenue share of sales channels of the global travel and tourism market will increase up to 72% by 2025. This includes only websites and applications for hotels and transportation. Other online scheduling software like appointment apps and scheduling websites are planned to see a similar boost.
- More than 80% of bookings are made via mobile applications if are talking about travel booking. Because of that, mobile apps are the first choice for people to book tickets and organize the trip.
- According to Statistic Brain Research Institute, every year people spend an average of $148 million on travel bookings online.
What is clear: this is a promising prospect for everyone that thinks about creation a booking website or app.
What are the benefits that can be delivered?
- Gathering information on the clients—with the growing number of clients that like the idea of using online scheduling software, you have collecting data for personalization. It is a great opportunity to come up with special offers and increase sales.
- Building the brand—booking is the first point of contact with your company and your chance to make a first good impression on the clients. If the service and online booking system are user-centricity and convenient in use, have high-quality standards and security, users will have positive feedbacks that increase the number of users and, consequently, promote your band.
- Multiple revenue streams—with an online booking system, you can multiply profits via additional monetization models, such as income from fees, commissions, subscriptions, affiliate programs, ads, etc.
The article demonstrates a detailed guide on how to make a booking app that walks you through all of the essential points.
8 practices for your online booking system
Go through the following list of features to focus on some important aspects regarding how to make a booking website and app successfully. Choosing features that are essential not just for you but also for your customers is the next stage of the production cycle.
Convenient navigation, searching and reservation
User doesn’t like to waste time and wants to make a reservation, so your app should be as intelligible as possible. For better convenience, your app can also include a geolocation option, various spelling options and enable searches by different categories and filters. Good advice to eliminate zero search results by adding suggestions on locations, dates, services etc. – depends on your business.
User’s personal profile
Account page provides access to reservation history and enables custom settings, like currency, language, etc. Because of that, user page is a great place for marketing – it allows you to collect statistics, send newsletters about upcoming events or special offers and many others. However, the user registration process is a pitfall for many businesses. Here’s why: it gives the first impression and users decide if they will stay or drop the app. Make this process as easy as possible and require users to fill out only the key information. It is a great idea of authorization via social networks, for examples Facebook and Instagram, and allows a user to register with only one click.
Multi-language & global currency support
These days, online payment is a required functionality on the booking app. Before considering how to make a booking app, think over payment methods to include. It must be a safe and convenient way to book rooms, tickets, services, tours directly through an application or website. So, the process must be fast, flexible, and transparent, so be sure to include all possible payment methods, such as PayPal, credit card, cash, and design a user-friendly one-page checkout system. A reservation system that offers a secure payment portal will exactly improve your business performance. Also, auto-detected language can increase the user experience.
Data security
During the booking process, app collects a lot of sensitive information like personal information (email, phone), payment information, etc. This data can become a source of immense possibilities for hackers. One thing is clear: invest in security!
Auto-replies
Currently, automatic emails are seen as additional and mainly useful tool for business owners in various fields. Email reminders, feedback requests or tips are just a few examples of how companies improve communication with clients using modern technologies.
In-app messenger
In-app messenger is an excellent feature for any booking app, whether it is a travel booking website or appointment scheduler. For the best results, you need to have a support team shooting responses or a pre-programmed chatbot to cover customer questions. By utilizing AI and machine learning technologies, it is possible to provide instant and qualified feedback. However, note that this functionality may take a considerable amount of time and cost to implement.
Push notifications
A well-thought-out notification system makes life easier for users. Check-in and check-out alerts, friendly reminders, or recommendations can increase the level of customer satisfaction. As well, you may include weather notifications, price discounts, and other relevant notifications.
Create a booking website
For making your app perfect and increase prospects for success, the experienced business owner might want to also create a booking website. Usually, a properly built website extends the functionality and offers clients possibilities like access to information on success stories, high-resolution images, reviews, etc. When considering whether to create a booking website, think of the benefits you can get:
- Presentation of the brand
- SEO and digital marketing practices for promotional strategies
- Insight information about user behavior and broad data collection for company strategies
- Wider audience outreach that provides increasing sales because of cross- and up-selling.
- Collect customer base via browser searches
So, the idea to create a booking website makes a lot of sense. It is possible to build a web platform in the first product version along with iOS and Android apps. Alternatively, you can plan to launch the booking website in a subsequent version.
Generally, any app functionality, simple or advanced, should be in line with customer expectations.
Talking a little bit about app development
It’s important to discuss and figure out what tech stack of your app, based on your requirements. Tech Stack is the group of technologies used to build mobile or web applications. It is a combination of programming languages, UX/UI design, development environment, framework, utilities, servers, tools, and services used by the development team.
Before designing an application, it is important to think about scope of your project, time to deliver the market, security perspective and scalability. Depending on these factors, you need to choose the technology solution that has the potential to solve these problems.
Important backend development
Building a stronger back-end helps to enhance your front-end as most of the tasks in the front-end are fully dependent on the back-end. Here are some important back end tasks:
- API designing and documentation
- API implementation
- Building business logic
- Database retrieval and storage
- Defining permissions
- Creating test script
- Deployment
Keep your Front-end design simple and intuitive
Your front-end application must be clean and appealing. Here are some tips to build an amazing front-end application.
- Use professional graphics designing tools
- Keep the entire application design relevant and should match the concept.
- Ensure there are no typography errors
- Ensure relevant content should have the same design
- Focus on quality rather than quantity
- Try to match the original design and make the design pixel perfect
- Create an app landing page showcasing the value of your application and encouraging people to download it.
That’s it
The development of a booking system is a complicated process that requires multiple details. Forward-thinking brands have applied these strategies to their campaigns to deliver the best user experiences while achieving high brand promotion. Drop us a line, and we’ll be glad to discuss your idea.
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Nowadays, AI technology is significantly changing the different industries and the healthcare industry isn’t an exception. One of the additions—chatbots—has the potential to save time and money.
But should the healthcare industry use a bot service, it is a question many medical workers ask. However, we can define healthcare as a service that happens when patients visit the doctors, we will strictly limit our potential productivity gains. Chatbots can help healthcare providers with customer service and interact with healthcare consumers through text conversationally. So it is one of the most effective solutions to increase patient satisfaction.
According to surveys and researches published by IBM, up to 80% of routine questions could be answered by a chatbot. And it isn’t a surprise that the big part of these questions are asked by the patients and a simple chatbot can help with that.
For being in a win-win situation in healthcare, the providers should think about how to give patients, prospective patients, and other site visitors a way to answer questions, find the important information, and even book appointments as soon as possible without calling in. It’s easier and more convenient for people. It’s more efficient and successful for providers. And it can save a tremendous amount of money and time. That’s the dream, right? In the healthcare sector, the patient’s experience and satisfaction continue to be the top priority.
Chatbots in healthcare can offer the best health care service.
So the real question for clinics, hospitals and other private practices looking to improve the patient experience: Is it worth it?
Will chatbots really help and make a difference for your staff and patients?
At the end of the article you will find the answers to all your questions, so let’s have a look at how healthcare chatbots actually work, their benefits, and potential use cases.
We can divide chatbots into three categories:
Rules-based: Rule-based chatbots can also be named decision-tree bots. This type of chatbot uses a series of defined rules. These rules are the basis for the types of problems the chatbot is familiar with and can deliver solutions for. Usually, there are very simple or complicated rules. They can’t, however, answer any questions outside of the defined rules. These chatbots do not learn through interactions. They only perform and work with the scenarios you train them for. They follow pre-defined, if-this-then-that “playbooks” that automatically respond to a list of pre-populated queries and questions. These chatbots might answer common questions with simple and canned responses. They might also lead people to dead-ends like “I’m having trouble understanding” due to their limited technical capacity.
Adaptive: Using machine learning (ML), adaptive chatbots can learn patterns the more requests they receive.
AI-powered: An AI-powered chatbot is a smarter version that uses natural language processing (NLP) and ML to better understand the intent of the human and provide a more natural, near-human-level communication. An AI chatbot can quickly determine intent and context, move through more complex and nuanced conversations, and deliver the look and feel of chatting with an actual human being.
Chatbots are created to mimic human conversation. Using chatbots, patients can ask health-related questions, check on their appointments, or explore treatment options without calling in.
Why chatbots are perfectly suitable for healthcare
The chatbot is useful for any type of business. But for the healthcare field, they are especially valuable, because chatbots can provide the required information and actions to patients.
24/7 Service
Anytime chatbots can provide patients service and support. According to this, patients can get immediate engagement and answers.
Follow-up medical care
Quality and results are the most important goals for the patient experience. In many cases, it is difficult for doctors to provide quality care once a patient leaves the hospital. Chatbots could be a good solution for this challenge, and they can give follow-up care by prompting patients to record their symptoms or track their progress.
At-home care
Chatbots can be used anywhere, especially at home. The patient can use the range of actions that include not only looking up symptoms and scheduling appointments, it could also use chatbots for the patients after they are discharged from the hospital. The chatbot could help patients take their medications in time and connect with their doctors.
Keep patient update
This is a new way to address any patient. This will keep the patient and family to remain updated till the last moment. Do you need to go to the appointment? The chatbot will remind you via text message or email. Will the surgery for which you need to be prepared? A chatbot can help patients prepare for any size of surgery or operation beforehand.
Better Patient Experiences
In the end, chatbots no doubt can enhance patient satisfaction. They help improve patient satisfaction scores by providing the convenience of care and reducing wait time. The providers have the opportunity to offer services to the patients and make it convenient for patients to receive medical attention. Chatbots can also facilitate surveys and other patient feedback mechanisms to record and track sentiment.
Use cases in the healthcare industry
- Let’s imagine the patient needs urgent help and information on what to do? The chatbot could quickly quiz users on the health problem they’re facing and recommend a sequence of actions until the ambulance arrives.
- It can be used as a mass email by local or national health organizations. Nowadays, it is especially relevant to people to get to know important details about vaccinations or epidemics.
- It can help patients track their moods or feelings that can be discussed with the psychiatrist or therapist at the next appointment. It could offer tips, notifications and advice between therapy sessions. Furthermore, it even can act more like a personal assistant. It can remind patients to take their medication, help them stay motivated to stick to their schedules and provide other relevant medical information.
- The hospitals and clinics can use the chatbot to allow patients to learn more about their health by asking questions, check symptoms or conditions, and find relevant specialists if they need them.
- The E-commerce industry that sells medical equipment or supplies could build a bot to recommend products to undecided customers. It is one of the ways to increase the visitors on the websites, directing the users to buy the products from it.
- A doctor could set up a chatbot to let users schedule their next appointment easily.
- The bot can be built to help users find in-network providers near them based on city or zip code.
- A medical spa can increase lead generation and user satisfaction using the bot. It is a great idea to ask what users expressly request. Based on the feedback from the users, and add only those services and products which your users have expressly requested. Finally, it could help the best matches schedule a consultation.
Final Thoughts
The chatbots can significantly replace the great part of live chatting with medical personnel. The main advantage that chatbot can provide is improvement in the patient experience. These chatbots are created to be conversational, so they are more responsive and personal than search engines. Chatbots can pull more specific and relevant information for patients rather than search engines. But they can not completely replace a human medical professional’s expertise, but they can reduce the time and money and make it easier for hospital staff to perform their jobs.
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