Top healthcare IT outsourcing companies in the USA
Daria Lymanska
CEO & Founder
August 10, 2024
2
min read
In recent years, healthcare IT outsourcing has become a top solution for healthcare organizations in the United States, and even in 2024, it still holds positions. Actually, the U.S. healthcare IT services market was worth $11.44 billion in 2023 and is expected to grow to $52.59 billion by 2033. This occurrence continues to grow because of the huge demand for solutions like Electronic Health Records (EHRs), telemedicine, healthcare data analytics, cloud computing solutions, AI-driven diagnostic tools, etc. It is essential for healthcare organizations of different sizes and types, like clinics, labs, fresh startups, and medtech companies that develop hardware.
Outsourcing helps organizations to allocate their resources more efficiently and enables them to invest in other critical areas such as patient care and service expansion. It also helps them avoid any issues connected with strict regulations, because outsourcing companies have expertise in building secure systems for data protection and privacy, so they stay updated with upcoming changes, and implement necessary updates to maintain compliance.
Generally, healthcare organizations in the USA often rely on IT outsourcing for solutions such as:
secure hospital management systems;
telemedicine platforms;
medical billing software;
data analytics tools;
remote patient monitoring;
mHealth apps;
system integrations;
secure cloud storage for sensitive data.
As the healthcare industry evolves, the necessity for improvement and expansion of IT services grows. This is where web and mobile app development, quality assurance testing, software development, and UI/UX design help meet this demand and improve patient care.
Moreover, AI is being integrated into healthcare technologies, providing advanced predictive analytics and automation. This means providers can streamline administrative tasks and improve patient outcomes.
It is more effective to combine the integration of technology and design simultaneously, so when a company handles both development and UI/UX design, it ensures smooth collaboration between teams, helps to detect early issues and reduce the risk of rework or delays. This approach keeps the project on track, improves cost efficiency by minimizing operational expenses, and provides flexibility for adjustments based on client needs. Plus, it helps to match the final product with the original design vision.
If you are looking for outsourcing companies, we suggest you take a look at the top 10 IT outsourcing companies in the USA, with a wide selection of services that focus on healthcare organizations.
Top 10 healthcare IT outsourcing companies in the USA
1. Darly Solutions
Darly Solutions stands out in healthcare IT outsourcing because our full-cycle approach covers everything from UI/UX design to software development and quality assurance. Darly Solutions supports a wide range of healthcare providers, from medical startups to SMEs, including clinics, labs, hospitals, pharmaceutical companies, and diagnostic centers. Additionally, we provide software for medical hardware, such as CT scanners, mammography machines and other diagnostic equipment.
Our company ensures smooth communication between teams and fast project delivery. We can create reliable healthcare solutions such as EHR/EMR, telemedicine platforms, mHealth apps, SaMD, medical billing software, custom MVP solutions, AI-powered healthcare tools, patient portals, hospital management systems, and more.
Our ability to combine development and UI/UX design reduces project costs and speeds up delivery timelines. We also offer mobile app development for both medical professionals and patients so that you can enjoy your experience across iOS and Android platforms, too.
Moreover, we provide project management services such as managing remote teams, overseeing software development, and more to help healthcare providers maintain a seamless development process.
We guarantee high quality, innovative IT solutions, and reliable cooperation by providing a full range of services for the healthcare sector.
2. Lifepoint
With years of experience in the industry, Lifepoint offers healthcare software development services that improve the efficiency of medical operations. Their expertise covers areas like cloud-based systems, data management, and healthcare compliance solutions, which help healthcare organizations monitor processes while maintaining high standards of patient care. Lifepoint's technology ensures seamless integration across multiple platforms, which can help clients boost outreach and guarantee regulatory compliance.
3. Bitcot
Bitcot offers a range of healthcare software development services. They specialize in AI and automation to streamline data management and predictive analytics. Moreover, the company provides consulting and strategy services, they guide clients through technology choices and implementation plans ensuring compliance and security of all healthcare needs. Their system integration services unify disparate systems, while legacy software modernization improves performance and security.
4. Binariks
Binariks provides healthcare software development services and offers custom solutions like telehealth, remote patient monitoring, and cloud-based infrastructure. They focus on developing SaMD and hospital management systems, as well as EHR/EMR and CDMS software. Binariks also builds healthcare insurance solutions, automating interactions between insurers, healthcare providers, and governments.
5. Ntiva
Ntiva offers healthcare IT services that help healthcare providers meet regulatory requirements like HIPAA compliance. They ensure secure, compliant IT solutions and thoroughly understand best healthcare industry practices. Ntiva also improves multi-location workflows by consolidating systems for secure, centralized access across multiple offices. Additionally, they offer data backup and recovery services to protect patient information and maintain business continuity.
6. Scopic
Scopic is a healthcare software development company that has over 16 years of experience. They offer custom solutions for the healthcare industry and use an 8-step workflow to deliver their projects. The process starts with gathering project requirements through a free consultation, then they analyze, make a detailed planning, and go through execution, testing, deployment, and ongoing support. They also offer digital marketing services to improve outreach in the healthcare sector.
7. Glorium Technologies
Glorium Technologies suggests healthcare software development services and focuses on mHealth applications, mental health and meditation app development, medical device software, and IoT healthcare solutions. Their expertise supports healthcare providers in creating digital health tools to improve wellness and streamline medical device functionality.
8. Interexy
Interexy develops healthcare mobile apps for medical professionals and patients. Their solutions integrate seamlessly into the broader healthcare ecosystem and work with pharmacies, prescription systems, and EHR mechanisms. Interexy delivers custom app development to improve homecare and medical services.
9. Velvetech
Velvetech supports a huge list of healthcare organizations, including hospitals, clinics, and pharmaceutical companies. Also, they help medical device manufacturers, biotech, and life science companies accelerate product delivery through innovative software and hardware solutions. For diagnostic centers and medical research, Velvetech offers tools to streamline data management and research efforts. They also provide IT solutions for dental providers and medical education centers.
10. Enterbridge
EnterBridge offers solutions for custom healthcare software development, like Robotic Process Automation (RPA), to automate manual tasks and reduce human error. They also provide tools for mobile workforces, particularly for in-home care, and enable seamless connectivity and centralized data access for better patient care.
Conclusion
When you choose an IT company for outsourcing, we recommend to focus on service providers that offer flexibility, quick delivery, seamless integration, and full-cycle development.
If you need a reliable IT partner for healthcare software development, contact Darly Solutions and get solutions that meet your business needs.
If you have a great idea, and it involves creating something innovative, aiming at solving standard problems using unconventional methods and tools, it’s probably worth bringing it to life gradually. This way, you will move from priority features to secondary ones, relying on real users’ opinions – both positive and negative ones. Actually, here, we described the essence of the MVP development process. Below, we will explain its definition and check its benefits and specifics of implementation.
Understanding MVP in Software Development
If you are going to build an MVP, you should first understand exactly what it is.
In a nutshell, a minimum viable product (MVP) is a product that has basic functionality to satisfy some needs of the target audience. Its main goal is to attract first users, determine their impression of interacting with it, and think through a further strategy for its development.
Key advantages of an MVP approach
When you decide to build MVP, you get the following benefits:
Ability to confirm or refute hypotheses about the product
Attracting investors through accelerated confirmation of the idea’s viability
Help in analyzing the target audience
Reduction of financial risks
Development costs reduction thanks to proper prioritization of the product’s features
Faster engagement of the target audience, long before the launch of a finalized product version
Early bug fixing
Reduced time to market
Thus, by resorting to MVP building, you can start to earn faster. At the same time, the development of a minimum marketable product is especially relevant for startups as it allows you to find out the real needs and pain points of your target audience in practice.
Developing Your MVP: Focus on Core Functionality
Now, let's find out what the MVP process looks like.
Identify your target audience
No matter how universal your solution is, its audience still has something in common, be it goals, pain points, demographics, or something else. Therefore, before you hone your product concept, you will have to define who it will be intended for – that is, conduct user research. To do this, you need to draw up a detailed portrait of the client – gender, age, place of work, hobbies, income level, desires, needs, problems, etc.
Come up with core functionalities
Surely, you have already seen a picture on the Internet that reflects the essence of MVP – a skateboard gradually turning into a car. Formally, this means that you need to understand which functions will be fundamental, that is, without which no user will be able to implement the task assigned to your product. These will be your MVP requirements. Then, as you receive reviews from real users, you can add features of less priority that make your solution more usable than the previous version.
Prioritize correctly
Before you start to develop MVP, think about which stages of your project are the most resource-intensive – they will need to be implemented first. As resources become available, you can assign lower-priority tasks to individual members of your team. Actually, this prioritization will determine your product roadmap. Thanks to this approach, you will eliminate downtime in your work processes and will be able to bring the MVP software launch date closer.
Define tools and resources
Finally, you should determine what tools you will use in development and what resources will be needed for this. We are talking about programming languages, wireframing and software development tools, platforms for project management, business messengers, etc.
Iterating Based on User Feedback
Any MVP strategy consists of iterations – that is, constant repetition of the development cycle based on user feedback received after testing its previous version. Let's look at the nuances of implementing these iterations.
Data collection methods
Depending on the resources available, you can collect data from real users by applying different methods. This could be live interviews, questionnaires, A/B product testing, supervised and unsupervised testing, and so on.
Feedback analysis and prioritization
Once the data has been collected, you will need to identify which reviews should be processed first and which ones can be postponed. In fact, everything is simple: the highest priority belongs to those that indicate that the user cannot perform the target action in your solution at all. Second in priority are reviews related to the complexity of the functionality – that is, those in which users claim that they did not immediately figure out what to click, or that they had to spend too much time to perform a simple operation. Everything else that does not affect the accessibility and simplicity of functionality can be optimized later, in subsequent updates.
The importance of iteration
Since building MVP for startups involves creating a primitive version of a full-scale solution, most likely, you will have to deal with a lot of negative feedback. Some will not like the typography, some will find the navigation inconvenient, and some will not even understand what actions need to be performed to achieve the goal. This is okay. At the same time, those who leave you reviews now are likely to use your solution after its optimization, too – therefore, in order not to lose their loyalty, you should constantly improve it. This will show your audience that you appreciate their opinion and that they also contribute to your project.
Launching Your MVP: Getting It Out There
Each iteration that brings your MVP closer to its finalized version must fulfill a specific business task – this could be confirming or refuting hypotheses, testing functionality, attracting users, choosing the best version from several proposed ones, identifying competitive advantage, etc.
This means that with each new iteration, you may have to take different approaches to each stage of the development cycle, from MVP planning, as well as choosing development tools and startup methodology, to testing and determining methods for collecting user feedback. Ultimately, this flexibility will open up further development prospects for your minimum viable prototype and reduce the risks of its possible failure.
Conclusion
Generally speaking, the benefits of creating an MVP from a business point of view cannot be overestimated. This approach helps reduce the risks of failure, attract investors, ensure a more moderate expenditure of the project budget, evaluate its competitiveness, and much more. In addition, it allows you to quickly enter the market because instead of the time-consuming development, you can spend less time creating its primitive version and, thus, more quickly test its viability and prospects in practice.
If you are just considering the possibility of implementing your business idea in MVP format, feel free to contact us. We will take on all stages of its implementation, from concept approval to usability testing and launch, and will repeat iterations until it transforms into a full-fledged product.
The future of healthcare is digital. In 2022 alone, the global patient portal market reached $2.9B, as the Grand View Research reports. By 2030, it’s projected to grow even higher—at a CAGR of 19.44%. This trend reflects how public and private healthcare organizations strive to digitize paper documentation and automate everyday business operations.
Indeed, the stakes in healthcare are high. Even minor errors can lead to incorrect diagnoses and worsen patients’ conditions. This is where patient portal software greatly minimizes errors, particularly those caused by human factors
Below, read on how to create a patient portal. We’ll analyze the target audience’s needs, dive into the most successful examples of its implementation, and examine the nature of the target audience's requirements.
What is a patient portal system?
An online patient portal is a web or mobile solution (usually for Android and iOS platforms) that gives patients access to medical records, helps schedule appointments in a few clicks, and easily communicate with healthcare providers at any time.
By automating the interaction between the parties via the patient portal, organizations can improve the quality of care while making their services more accessible and convenient for patients.
In particular, modern patient portal requirements are:
Fast and secure access to their medical data and records with guaranteed privacy protection.
High-quality medical services without the need to wait in long queues.
A clear understanding of the treatment plan and progress.
Healthcare organizations instead aim to:
Reduce their administrative costs – in particular, for maintaining paper documentation.
Maximize personnel efficiency without the risk of burnout.
Increase patient satisfaction through transparent interaction and remote patient monitoring.
Comply with the healthcare regulations.
Reach a new level of income by reducing expenses and attracting new patients.
That is why the patient portal system is the one-stop solution that, if implemented correctly, covers all the above-mentioned needs. This is typically achieved through the following features:
Access to medical records (including medical history and test results).
Appointment booking (with the option to select the date, time, and doctor).
Online consultations (for example, via video calls and chats with doctors).
Repeat prescription orders (automatic issuance of electronic prescriptions and reminders for refills).
Online bill payment.
Personal data management (including patient contact information).
Push notifications (reminders for upcoming visits, tests, vaccinations, etc.).
Educational materials.
Feedback tools (surveys for patient satisfaction and forms for submitting complaints, etc.).
Types of patient portals: Which fits your healthcare needs?
Generally, there are two global types of patient portals: integrated and standalone. The former is presented as a component of electronic health records (EMR/EHR) and is fully tied to the infrastructure of a healthcare facility. Integrated portals ensure uninterrupted data exchange between doctors and patients but, in the case of ready-made solutions, are limited by the functionality offered by the specific healthcare provider.
Standalone portals, however, come in two forms: SaaS and on-premise. The former are hosted in the cloud and are available by subscription, which is especially convenient for healthcare providers within small organizations. Their advantage is quick deployment and configuration. At the same time, their customization options are often limited.
As for the second category, these are software solutions installed on local servers of a specific healthcare organization. They provide comprehensive control over data but require significant infrastructure and support costs. They can also be difficult to scale and integrate with third-party solutions.
It is worth noting that every medical organization has its own regular processes and specific business tasks distributed among different departments. In particular:
The reception desk keeps track of patient records.
Laboratories collect, process, and store test results.
The finance department is responsible for payments and insurance processes.
Doctors and medical personnel work with medical records and appointments.
All the above processes can rarely be integrated into a single system, which makes it difficult to automate them using only one off-the-shelf patient portal. Moreover, medical institutions vary greatly in specialization (including clinics, dentistry, laboratories, hospitals, etc.), and ready-made products do not always meet their needs.
If we add to this the need to comply with regional security standards for patient data, it becomes clear that out-of-the-box solutions may not be viable. This is the main reason why healthcare organizations are increasingly resorting to custom healthcare portal development.
Patient portal requirements: Key features and functionalities
Now, let's check the main functionalities and features that should be integrated into a patient portal.
User authentication and access management system
This portal component uses OAuth 2.0 and OpenID Connect for secure login. It protects users' credentials and enables multi-factor authentication. Usually, developers provide multi-level access with restrictions based on user roles (including patients, doctors, administrators, etc.).
At the same time, when implementing role-based access, it is important to adhere to widely recognized patient data security policies, such as HIPAA and GDPR. Specifically, doctors and administrators should have full access to all patient data. In contrast, individual patients should only be able to view, edit, and delete their info.
Medical data storage
The storage is located on local or cloud servers using AES-256 and TLS 1.3 for data encryption. By the way, many cloud vendors have ready-made solutions for healthcare organizations that meet the standards of patient data privacy (including AWS HealthLake, Azure Healthcare, and others). It is also crucial to ensure that such storage is protected against data misuse and unauthorized access.
Integration with EHR systems
This integration is necessary for consolidating patient data. Thus, developers must adhere to FHIR and HL7 standards to ensure compatibility and data exchange. As for the integration itself, if we are not talking about legacy solutions, it is carried out through an API.
Finally, to ensure that the patient portal system complies with the requirements of the National Coordinator for Health Information Technology (particularly, the ONC's Cures Act), it is essential that the platform could get full access to the patient, with all the ability to edit and delete.
Appointment schedules, doctors’ cards, and telemedicine tools
The first two components involve creating a catalog with therapists’ information and a scheduling system where patients can book visits. This can be achieved through RESTful API to synchronize with hospital calendars. Also, integrating with trusted video communication platforms like Zoom Healthcare can facilitate direct communication between patients and doctors.
Automation of bill calculations and online payments
Online payments are processed through integrations with payment gateways like Stripe or PayPal. In general, they must support PCI DSS standards. As for the automated billing system, this is essentially a regular calculator that “pulls up” data on the cost of services selected by the patient and sums them up (minus insurance and benefits, if any).
Integration with wearable devices
This is necessary so that doctors can monitor the condition of patients in real time. To do this, developers use APIs to collect data from devices (for example, from Apple HealthKit or Google Fit, as well as more specialized IoT equipment). At the same time, they must also implement a mechanism for obtaining prior patient consent to collect personal data.
Messaging
It also makes sense to integrate a chat (with the ability to attach media files) for interaction with doctors, supporting end-to-end encryption (E2E) and using WebSockets protocols that provide real-time messaging.
User dashboards
The patient portal needs an interface for each user role. Basically, it should adapt the data and tools for doctors, admins, and patients. Among other things, it can also be enriched with advanced analytical tools. For example, Power BI or Tableau can be used to generate reports and visualize data (assessing attendance dynamics, treatment results, patient satisfaction, etc.).
How to develop a patient portal software: From concept to launch
When it comes to custom solutions, our telehealth website development services are provided in several subsequent stages. Let’s consider them in detail.
Ideation and requirements analysis
At this stage, our team consolidates the portal concept of custom healthcare portal development, according to your business goals, unique aspects of your internal business processes and IT infrastructure, the needs of the target audience, and an analysis of competitors’ strengths and weaknesses. Based on this blueprint, we create documentation indicating functional and non-functional requirements.
Architecture design
From now on, our patient portal development team has everything ready to define the project's technological stack (for the frontend, backend, and database) and choose a specific architectural approach. We also approve the necessary third-party Integrations (including EHR, payment gateways, telemedicine solutions, etc.).
Finally, we select tools and protocols to ensure our portal has a proper security level, including data encryption, user authentication/authorization methods, diagrams of interaction between components, etc.
UI/UX design
This stage involves building interface prototypes and gradually transforming them into a full-fledged design after usability testing. At the same time, our patient portal app development experts always take into account the requirements for the accessibility of the user interface. Basically, they are most accurately outlined in the WCAG 2.1 and ADA guidelines.
Development
Now, we can start working on the frontend and backend of the patient portal. Once individual functional modules are ready, we conduct unit testing to prevent hard-to-fix bugs at later stages of the project. This stage also involves the implementation of security mechanisms and integration with third-party solutions.
Testing and quality control
When the code base is ready, our patient portal development experts conduct rigorous testing, including functional, load, security, usability, etc. This stage ensures that the solution meets the best specs and software quality standards in healthcare.
Deployment and launch
Before launching the portal, we prepare all the necessary infrastructure, build a CI/CD pipeline, and set up a monitoring system. If needed, we can train your staff on how to use the portal. After all the previous stages are checked—we usually start deployment.
Post-release support and updates
To better understand its further optimization, our patient portal development experts regularly check the portal’s logs and metrics, collecting feedback. In addition, as post-release bugs are discovered, we fix them and, if necessary, implement new features.
Understanding the needs of your patients
A patient portal and medical website design should fully adapt to the target audience's problems. That is why it is essential to define them in advance. Based on our experience, we would like to highlight the following ones:
Long wait time when making an appointment. Patients often encounter long wait times in phone and in-person queues. A patient portal can help. It lets users book online appointments 24/7 and choose a specialist. In addition, it sends SMS or push notifications to remind patients about upcoming visits.
Lack of full access to medical data. Many patients are forced to visit clinics because healthcare organizations still document their test results manually. The patient portal gives access to electronic medical records, test results, and doctor recommendations, which can be easily downloaded or saved (for offline access).
Lack of understanding of the treatment plans. Patients may find it difficult to track their treatments' progress, which may result in forgotten, delayed, or canceled visits and procedures. To prevent this, portals display the treatment plan and the current status of therapy. In addition, patients get notifications about upcoming procedures, calendars, and recommendations, which is very smart.
Difficulties in paying for medical services. The need for patients to be physically present makes offline payments resource-intensive. Patient portals eliminate this headache with integrated payment systems, allowing users to view their payment history and current bills in just a few clicks.
Insufficient communication with the attending physician. In-person appointments to explain test results and treatment plans can be time-consuming for both patients and healthcare providers. Patient portals streamline this process with online chat and video calling capabilities.
Weak control over the treatment of chronic conditions. Patients with chronic conditions often lack convenient tools for regular monitoring. Portals can address this with real-time health data visualization, medication reminders, and appointment scheduling, as well as integrating with wearable devices for continuous data collection.
Low involvement in the treatment process. Since some patients find it difficult to understand how their actions affect treatment results, the patient portal development team can also add interactive tools to the portal to track patients' treatment progress or provide educational materials. Gamification elements can enhance the effect.
Patient portal development challenges and solutions
In this section, we will analyze the most typical challenges of patient portal software development and the most effective ways to overcome them.
Ensuring compliance with regulations. Telemedicine hugely relies on strong data protection, first—to comply with laws like HIPAA and GDPR, and second—obviously, it is for patient trust. End-to-end encryption, role-based access control (RBAC), and multi-factor authentication are key practices, along with regular system audits and penetration testing to ensure security.
Integration with existing solutions in the organization's IT infrastructure. Many healthcare providers still use older systems that don't easily connect with modern software. To solve this, developers can build 'middleware'—software that acts as a bridge—to automate data transfer between patient portals and other systems, ensuring everything works smoothly.
Ensuring high performance and scalability. Many portals frequently freeze when user traffic exceeds the original design capacity. To solve this, developers can host the portal in a cloud environment that scales as users grow and use a microservice architecture to balance the workload across the portal's services. Additionally, they can optimize a database through indexing and caching.
Ensuring intuitiveness. Since the target audience of patient portals is diverse (including the elderly, people with disabilities, and people with no technical literacy), there should be universal access to the full use of all portal functionality.To solve this, during the development of the patient portal software, the team should conduct user research and surveys to guide and optimize the software effectively. They should also adhere to the compliance of this software with the WCAG 2.1 guidelines.
Accessibility on mobile OSes. As patients increasingly manage their healthcare on digital devices, patient portals must offer a seamless mobile experience. Poor mobile optimization can lead to slow loading times and display issues. Developers can address this by building progressive web apps (PWAs) or cross-platform solutions, implementing offline access for key features, and optimizing content loading with techniques like lazy loading and data compression.
Patient portal software cost: What to expect
The cost of telemedicine app development depends on project complexity, the team involved in the patient portal software development process, geographic location, development timeline, and the scope of features. Let's examine each of the points that influenced the cost in detail:
1. Project complexity
Basic consultation apps with user registration, appointment scheduling, video calls, and messaging: $30K-$100K.
Advanced telehealth platforms with multi-user portals, integrated EHR, and health analytics: $100K-$300K+.
Telemedicine platforms with IoT/AI integration: $250K-$500K.
2. Team composition
A typical team for creating a basic patient portal usually includes:
2-3 developers: Where 1-2 are front-end developers, and 1 back-end developer.
The project manager: Tracks the project goals and wins.
QA specialist: Tests the app to make sure it works correctly.
3. Development timeline
The time it takes for patient portal software development also affects costs. Most telemedicine apps take between 2 to 6 months to develop:
Simple apps usually take about 2-3 months.
More complex apps may take up to 6-12 months.
4. Geographic location
American tech experts can be expensive. For example, a front-end developer might earn over $100K annually, about $8K monthly. He might charge between $70K-$80K for a three-month project.
Hiring remote developers can save you money. For instance, Eastern European developers or other regions often charge between $2,500 and $3,500 monthly. You can easily hire a similar team for about $30K to $40K for the same project.
If you want to find out the patient portal software cost in your case, please fill out this contact form.
Improving patient outcomes with data management: A case by Darly Solutions
From theory to practice—let's examine our relevant Darly Solutions experience through a top case from our portfolio.
In particular, we were approached by a HealthTech company specializing in consolidating unstructured medical data for organizations in the healthcare sector. They needed a custom digital solution to monitor clinical data.
Faced with a tight deadline and the need for high precision, we meticulously planned and assigned all the UX/UI design, web development, QA, and project management tasks. We also reviewed the team's work schedule, as some members had to work overtime. Finally, we carefully chose the technology stack. We settled on Angular, HTML, CSS, Docker, ngRx, TailwindCSS, NGX Pagination, and JSON.
Finally, our efforts paid off. We launched the product on time and met all design, functionality, and quality standards. As a result, the client has a competitive product with all the chances to thrive in the innovative telemedicine sector.
In general, the future of patient portal software development is closely connected with the fast development of modern technologies, such as:
Artificial intelligence and machine learning. These technologies will personalize the portal and related healthcare services. AI-powered chatbots, including ones with recognition of human voice commands, will assist with scheduling appointments and answering FAQs. In advance, machine learning can also analyze patient data and symptoms to provide preliminary diagnoses.
Blockchain. The introduction of blockchain technologies in patient portals can be aimed at more secure storage of their medical records and ensuring access to them only to authorized users. In addition, with its help, each interaction with data (adding, editing, and deleting) will be recorded, increasing the system's transparency.
Virtual and augmented reality. These technologies can form the basis of next-generation telemedicine solutions. In particular, in the future, patients will be able to interact with doctors at a distance without reducing the quality of service. AR interfaces will also help inform patients about upcoming treatment plans.
Internet of Things and integration with wearable devices. IoT solutions can provide end-to-end RPM in real-time (for example, portals will be able to collect and analyze data on the patient's pulse, blood pressure, oxygen level, and activity). Based on this data, doctors can receive instant notifications of critical changes regardless of patients' locations.
Big data and business intelligence. Examples of patient portals use big data to identify trends, such as tracking the rise in the incidence of a particular virus or assessing the effectiveness of treatments. Also, end-to-end medical data analysis ensures timely prediction of exacerbation of chronic diseases. Finally, doctors and administrators of healthcare institutions will be able to monitor departments' workloads and optimize appointment scheduling.
Biometric identification. Biometric mechanisms can give users access to the portal through fingerprint, face, or voice scanning, making the authorization process more secure and easier.
Conclusion
Now you know everything about patient portal development and can safely choose an off-the-shelf solution or search for a team to implement a custom one. If the second option is closer to you but you would not like to turn the search process into a real headache, you can contact us, and we will be happy to discuss the details of our future cooperation to implement your idea.
In today's rapidly evolving digital landscape, businesses and individuals constantly seek innovative ways to optimize their processes and enhance productivity. One key solution that has gained significant attention is custom-made software. Tailored specifically to meet unique requirements and objectives, it offers a large number of benefits compared to off-the-shelf alternatives that can limit your business's growth potential. Today, we are diving into the world of custom-made software, its advantages, and how it can revolutionize how businesses and individuals operate.
Understanding Custom-Made Software
The purpose of custom-made software is to offer a unique solution that aligns precisely with your needs and goals. Unlike standard software, which provides general functionality for a wide range of users, custom computer software is designed to align perfectly with unique workflows, business models, and user preferences. It is created from scratch, allowing complete control over its features, design, and integration capabilities.
Custom software can grow and evolve with your business. It can be designed to handle increased workloads, incorporate new functionalities, and seamlessly integrate with existing systems, ensuring long-term scalability and adaptability.
As for the user experience, it’s also optimized for your specific needs. Custom application software enhances efficiency and productivity by focusing on usability, intuitive design, and personalized workflows, leading to higher user satisfaction and engagement.
Mass-market software often includes unnecessary features and complexities, making it less efficient and harder to learn. Custom-developed software overcomes these challenges by offering user-friendly interfaces, streamlining processes, and automating repetitive tasks, significantly boosting productivity.
The advantages of custom-written software are that it offers enhanced security measures, guarding against potential vulnerabilities and ensuring heightened data protection. That is achieved through the implementation of strong encryption, access controls, and user authentication mechanisms, enhancing the security of sensitive data in custom-made software.
Planning Your Project and Managing Costs
Outline the Project Parameters
Clearly define the scope of your project by identifying the key features and functionalities required. Prioritize the must-have features and separate them from nice-to-have ones. That helps manage costs and ensures the development team focuses on the most crucial aspects.
Finances
Determine a realistic budget for your custom-made software development project. Consider complexity, development time, resources required, and ongoing maintenance costs. Discuss your budget with potential development partners to ensure alignment and feasibility.
Development Approach
Consider adopting an Agile development approach, such as Scrum or Kanban. Agile methodologies emphasize iterative development, allowing flexibility, frequent feedback, and continuous improvement. This approach helps manage costs by delivering software incrementally and adjusting priorities as needed.
Collaboration
Maintain open and transparent communication with your development team throughout the project. Regularly discuss progress, address concerns or changes, and provide timely feedback. Effective collaboration ensures that the software aligns with your expectations and minimizes the risk of costly rework.
Consider Long-Term Maintenance
Discuss post-development support options with your development partner and consider the need for future updates, security patches, and feature enhancements.
Unlike ready-made software that may require additional licensing fees or customization, a custom software tailoring solution that eliminates the need for unnecessary features and ongoing expenses. By partnering with a reputable development team and strategically planning your project, you can ensure the successful delivery of a custom-made software solution that meets your specific needs and unlocks new opportunities for your business.
How to Choose a Developer Team
When searching for a custom-made application software development partner, it is crucial to consider their knowledge, background, and previous work when evaluating their suitability. Look for developers with a deep understanding of your industry and a proven track record of delivering successful custom software solutions. Collaborating with an experienced development team will ensure a smooth and efficient process, resulting in a tailored software solution that meets your requirements and exceeds expectations.
Define Your Requirements
Clearly articulate your goals, functionalities, and budget before approaching a developer team. That will help you communicate your needs effectively and evaluate potential partners.
Look for Relevant Experience
Seek a developer team with experience in your industry or a similar domain. They will understand your unique challenges and have the expertise to deliver a solution that meets your specific requirements.
Check Portfolios and Client Feedback
Review the portfolios of custom-made software development teams to assess their previous projects and the quality of their work. Request references and reach out to past clients to gain insights into their experience working with the team.
Evaluate Technical Expertise
Assess the technical skills and proficiency of the developer team. Look for certifications, proficiency in relevant programming languages and frameworks, and a track record of successful software development projects.
Additionally, when considering developer teams for your custom software project, it's worth noting that specialists from Eastern European countries such as Ukraine or Poland are renowned for their high qualifications and expertise. For the reason that IT industry in these countries has experienced rapid growth and development over the years, resulting in a rich talent pool of skilled professionals.
Here are some reasons why specialists from Eastern Europe can be a valuable choice for your custom software development needs
High-Quality Expertise
Eastern European specialists are known for their strong technical skills, proficiency in programming languages, and up-to-date knowledge of industry best practices. They often possess advanced computer science and engineering degrees, ensuring high expertise.
Cost Efficiency
While offering exceptional skills and expertise, Eastern European specialists generally charge lower rates than their counterparts in North America or Central Europe. This cost advantage can be significant when working within a tight budget or seeking to maximize the value of your investment.
Communication Skills
English proficiency is widespread among IT professionals in Eastern Europe. That makes communication with the development team efficient and effective, ensuring smooth collaboration throughout the project.
The Development Process: Steps to be Followed When Building a Custom-Made Software
Requirements Gathering: Clearly define your goals, objectives, and functionalities. Discuss your vision with the developer team to ensure a shared understanding of the project scope.
System Design: The system design phase begins once the requirements are established. That includes designing the database structure, determining the architecture, and mapping the user interface (UI) and user experience (UX) elements.
Coding and Implementation: Qualified software engineers write the code, ensuring that the software meets the design specifications and incorporates any necessary integrations.
Backend Development: The backend is the "behind-the-scenes" part of the software that handles data storage, logic, and interactions with the frontend. Common technologies used in backend development include Node.js, PHP, and NestJS.
Frontend Development: The frontend is the visible part of the software users interact with. Technologies such as JavaScript, ReactJS, Angular, and Vue.js are commonly used for frontend development. These frameworks enable the creation of dynamic, responsive, and user-friendly interfaces.
Design: Design encompasses both the UI and UX aspects of the software. UI design focuses on the visual elements, while UX design ensures a seamless and intuitive user experience. Good design enhances usability and engagement.
Quality Assurance (QA): It involves thorough testing to identify and fix any bugs or issues. That ensures that the software functions correctly and meets the defined requirements. Testing is conducted at various stages of development to maintain high-quality standards.
Project Management:Project management ensures that the development process stays on track and meets deadlines. It involves effective planning, resource allocation, risk management, and stakeholder communication.
Deployment and Maintenance: Once the software has undergone thorough testing, it is deployed and available for use. Ongoing maintenance and support are provided to address any future needs or updates.
Here is a List With Brief Descriptions of the Key Technologies in Custom Software Development
Databases (DB): DB store and organize data used by the software. Popular database options include relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, Firebase).
React Native: UI software framework for building cross-platform mobile applications. It allows for code sharing and rapid development across iOS and Android platforms.
ReactJS: ReactJS is a popular JavaScript library for building user interfaces. It allows for component-based development, reusability, and efficient rendering, resulting in fast and responsive web applications.
Angular: It’s an efficient JavaScript framework for building scalable and feature-rich applications. It provides a comprehensive set of tools and features for building complex frontend applications.
Vue.js: It’s a progressive JavaScript framework known for its simplicity and flexibility. It allows developers to adopt its features and scale applications as needed incrementally.
Node.js: Runtime environment that enables server-side JavaScript execution. It provides a scalable and efficient platform for backend development.
PHP: Widely-used scripting language for server-side development. It is known for its simplicity, extensive library support, and compatibility with various database systems.
Ionic Framework: Popular framework for building hybrid mobile applications using web technologies like HTML, CSS, and JavaScript. It offers a single codebase for multiple platforms, reducing development time and costs.
Summary
In summary, custom-made software offers unmatched benefits in today's technology-driven world. By carefully selecting a competent developer team and following a well-planned development process, you can create a cost-effective solution that meets your unique needs, improves efficiency, and enhances user experiences. By following these guidelines, you can access the total capacity of tailored solutions for your business and unlock the full potential for growth and success!
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